{"id":6055,"date":"2026-05-06T18:49:22","date_gmt":"2026-05-06T16:49:22","guid":{"rendered":"https:\/\/en.wubook.net\/blog\/?p=6055"},"modified":"2026-05-06T18:49:27","modified_gmt":"2026-05-06T16:49:27","slug":"wubook-reviews","status":"publish","type":"post","link":"https:\/\/en.wubook.net\/blog\/wubook-reviews","title":{"rendered":"Reviews on WuBook: What Do Hoteliers Think of Us?"},"content":{"rendered":"\n

Dear WuBookers, choosing one software over another is no trivial decision, and when you need to select a PMS<\/a> for your property, it\u2019s normal to ask questions, compare different solutions, and do some online research. For example, it\u2019s very common to wonder whether a certain system has a good reputation or not, and to seek the opinion of those who have already used it. That\u2019s why we\u2019ve gathered here some of the most significant reviews of WuBook<\/strong>: this makes it easier to understand what\u2019s being said about us and which aspects are most appreciated by those who already know us.<\/p>\n\n\n\n

The human touch: helpful and knowledgeable customer service<\/strong><\/h2>\n\n\n\n

The software\u2019s features are certainly essential, but it\u2019s just as important to ask what happens when you need help, perhaps when the property is operating at full capacity and doubts or uncertainties arise about the tools. Being able to count on a professional, courteous, and responsive service<\/strong> is a major advantage to consider, and one that, not surprisingly, is highly valued by property managers, hoteliers, and industry professionals alike. This is confirmed, among others, by Luca, who says of WuBook: \u201cThe staff is extraordinary: knowledgeable, kind, and always ready to help<\/strong>.\u201d The managers of Borgo Monacizzo Bed & Breakfast share the same opinion: \u201cThe WuBookers team is WONDERFUL, competent, and high-performing,\u201d as do most of the people who have reviewed us. Some, like Cristina, highlight this very aspect when leaving us a 5-star rating<\/strong>: \u201cTechnical support is always prompt and always available.\u201d<\/p>\n\n\n\n

Not only are they quick to respond, but they\u2019re also quick to monitor any issues<\/strong> and resolve them swiftly. Pol Bisbe describes his experience with WuBook this way: \u201cThe few times I\u2019ve encountered problems, the response was: \u2018We know, we\u2019re already working on it.\u2019\u201d<\/p>\n\n\n\n

Fabio, Elena, Marian, Savvas\u2026 it\u2019s easy to spot the names of our support staff in the comments, specifically mentioned for their skills and courtesy: proof that our technicians\u2019 dedication often translates into a direct relationship and personalized support<\/strong>. Our international team is definitely one of our strengths, and we\u2019re very proud of it!<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

All-in-one PMS\u2026<\/strong><\/h2>\n\n\n\n

\u201cAnother aspect we really appreciate is the continuous development of the various tools<\/strong>\u201d; \u201cit\u2019s a reliable, high-performance product with multiple features that a young, determined, and dynamic team constantly enhances<\/strong>, basing their work primarily on the needs, requirements, and requests that users can freely submit, and which they actively address\u201d; \u201cthe platform is intuitive, comprehensive, and constantly updated<\/strong> with new features that simplify daily work.\u201d<\/p>\n\n\n\n

These are testimonials from three different users of Zak, our PMS<\/a>, which highlight another defining aspect of how we work: the systematic updating of existing functions and the integration of new features to meet the needs of those working in the hospitality industry every day.<\/p>\n\n\n\n

What does this mean in practice? It means it\u2019s not a static or rigid management software, but flexible and capable of adapting to real needs<\/strong>, which change over time as market trends evolve.<\/p>\n\n\n\n

Integrated and cloud-based<\/strong><\/h3>\n\n\n\n

Plus, it\u2019s all-in-one (or all-in-one<\/strong> as they say technically) and cloud-based. This means it already includes all the essential modules to fully manage every single property based on its configuration: from sales, to collecting direct and indirect reservations, to check-in, through housekeeping management and restaurant operations. \u201cIt\u2019s completely online and can be managed from anywhere<\/strong>,\u201d says Destino Guadalest, a Spanish apartment manager, highlighting Zak\u2019s seamless accessibility thanks to its cloud-based development. \u201cAdd-ons like the Channel Manager and Zym are fantastic for controlling prices and connections with the major OTAs on the market,\u201d he continues. In fact, our Channel Manager<\/a> frequently appears in reviews by hoteliers. Lisa, for example, sums up her thoughts as follows: \u201cVery effective Channel Manager. Zak is intuitive and easy to manage once configured. Plus, the app is really useful when I\u2019m not at the property.\u201d<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

\u2026 and one for all: suitable for hotels, vacation rentals, and B&Bs!<\/strong><\/h2>\n\n\n\n

Zak\u2019s versatility also translates into its ability to meet the expectations of various types of users. Just recently, in fact, we developed a module dedicated to those who manage multiple tourist properties for a living. Vacation Rental<\/a> is the latest addition to the WuBook family and is already garnering interest and approval from Property Managers around the world. Concrete proof of WuBook\u2019s ability to interpret and accommodate diverse needs<\/strong>, which vary depending on the property. Whether it\u2019s independent hotels or small chains, B&Bs, apartments, or vacation homes, Zak is able to support their organization and boost their revenue<\/strong>. \u201cZym as an operating system helps us increase our revenue,\u201d wrote Maria Elena, confirming that having a PMS that works effectively also has positive effects on the bottom line of those who adopt it.<\/p>\n\n\n\n

Intuitive and easy to use<\/strong><\/h3>\n\n\n\n

This is also thanks to the way it\u2019s built. Mary, for example, believes it\u2019s an \u201cExcellent software program, very easy to use<\/strong>.\u201d Lisa echoes this sentiment: \u201cZak is straightforward and easy to manage once configured.\u201d And they\u2019re not the only ones who think so\u2014far from it. After all, if it weren\u2019t, we wouldn\u2019t be able to guarantee the workflow optimization and time savings we promise.<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

This simplicity is also reflected in the resources provided: \u201cThe technical documentation,\u201d says Carlo in his review, \u201cis easy to read and at the same time comprehensive on all topics; I often find the answers to my questions there.\u201d Yes, because in addition to developing an intuitive, comprehensive, and accessible technical system backed by knowledgeable customer support, we\u2019ve also provided detailed guides on all of Zak\u2019s features<\/strong>, which are always available and clearly explained.<\/p>\n\n\n\n

This way, users of our PMS can quickly find answers to their questions and independently explore the full potential of our management software, which, according to Luca, \u201cis truly excellent for hotels and properties!\u201d<\/p>\n\n\n\n

Reviews on WuBook are essential to us, because they allow us to view ourselves from the outside to understand which elements are more or less successful and appreciated. And they can also help you assess whether we are the solution you\u2019re looking for: if so, all you have to do is contact us to learn more<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"

Dear WuBookers, choosing one software over another is no trivial decision, and when you need to select a…<\/p>\n","protected":false},"author":1526,"featured_media":6058,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6055","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tricks-and-suggestions","content-wrap"],"yoast_head":"\nReviews of WuBook: What Hoteliers and Properties ThinkReviews on WuBook: What Do Hoteliers Think of Us? -<\/title>\n<meta name=\"description\" content=\"What do hoteliers think of Zak, the PMS by WuBook? 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