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Despegar - Printable Version

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Despegar - CD031 - 09-25-2017 08:44 PM

Hello I am having trouble with Despegar; I cannot register Vienna on their "register your hotel" page because it only allows for selections in Latin American countries. It is impossible to contact them by e-mail or by phone.
could you please help me with this? How can I contact despegar to set up an account that will work for Austria. They do have a lot of properties listed in Austria so there must be a way...

Thanks!

CD

Note: it would be great if you could provide some information about how and where to contact certain OTAS, I already had the same problem with 101hotels (and still have no solution)


RE: Despegar - orange - 09-25-2017 10:51 PM

Hello CD031, we usually rely on OTAs websites, since they are directly
interested in being contacted by new customers.

Anyway we are going to ask for this information.


Solution - CD031 - 10-03-2017 11:30 PM

So thanks to the help of Wubook, Despegar contacted me and here is how the situation is:

- Despegar only takes Latin American properties in direct contracts.
- all other inventory is taken from Expedia
- if your property is listed on Expedia, give Despegar your ID number and they will make sure that it is also available on Despegar. They did it for my properties.
- to contact Despegar, ask the contact details from the Wubook team, as it is impossible to contact them or find their contact details otherwise.

Hope this was helpful!

Cheers,

C.


RE: Despegar - orange - 10-03-2017 11:35 PM

Thankyou for informing us!

Hopefully this will be useful for further itnerested properties.


RE: Despegar - white - 10-03-2017 11:56 PM

Many thanks for the info!!