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+--- Thread: Despegar (/showthread.php?tid=466)
Despegar - CD031 - 09-25-2017
Hello I am having trouble with Despegar; I cannot register Vienna on their "register your hotel" page because it only allows for selections in Latin American countries. It is impossible to contact them by e-mail or by phone.
could you please help me with this? How can I contact despegar to set up an account that will work for Austria. They do have a lot of properties listed in Austria so there must be a way...
Thanks!
CD
Note: it would be great if you could provide some information about how and where to contact certain OTAS, I already had the same problem with 101hotels (and still have no solution)
RE: Despegar - orange - 09-25-2017
Hello CD031, we usually rely on OTAs websites, since they are directly
interested in being contacted by new customers.
Anyway we are going to ask for this information.
Solution - CD031 - 10-03-2017
So thanks to the help of Wubook, Despegar contacted me and here is how the situation is:
- Despegar only takes Latin American properties in direct contracts.
- all other inventory is taken from Expedia
- if your property is listed on Expedia, give Despegar your ID number and they will make sure that it is also available on Despegar. They did it for my properties.
- to contact Despegar, ask the contact details from the Wubook team, as it is impossible to contact them or find their contact details otherwise.
Hope this was helpful!
Cheers,
C.
RE: Despegar - orange - 10-03-2017
Thankyou for informing us!
Hopefully this will be useful for further itnerested properties.
RE: Despegar - white - 10-03-2017
Many thanks for the info!!