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(Outlook) Hotmail: email reception issues - Printable Version

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(Outlook) Hotmail: email reception issues - silver - 11-13-2017

Dear all,

For the last week we have been detecting issues (undelivered emails) with the notifications of reservations going out from wubook to Hotmail accounts.

We have noticed a new standard implemented by Microsoft which is detecting as spam all our emails. We are currently working on it and thinking about a workaround to restablish these notifications asap.

The solutions right now are:

- to enter a different email address (not hotmail) to receive notifications there.

- to download an use our app (wubook) which has a different server and provides notifications dispite the mail provider you use.


We appreciate your understanding and will let you know when solved.

Best regards,

Silver


RE: (Outlook) Hotmail: email reception issues - white - 11-13-2017

(11-13-2017, 09:17 PM)silver Wrote: Dear all,

For the last week we have been detecting issues (undelivered emails) with the notifications of reservations going out from wubook to Hotmail accounts.

We have noticed a new standard implemented by Microsoft which is detecting as spam all our emails. We are currently working on it and thinking about a workaround to restablish these notifications asap.

The solutions right now are:

- to enter a different email address (not hotmail) to receive notifications there.

- to download an use our app (wubook) which has a different server and provides notifications dispite the mail provider you use.


We appreciate your understanding and will let you know when solved.

Best regards,

Silver

Just to reinforce our position:

https://support.tilaa.com/hc/en-us/articles/115001924471-Microsoft-Hotmail-Live-com-is-blocking-my-email