OK i get your point.
This is a coder/programmer point of view : "we do not store the detail for rooms".
But, the channel manager/wodoo have this detailed information.
I understand that you choosed to not keep it and only keep the total.
I can't see any technical reason for loosing this important (for our hotel and for our customers) information.
So is there any functionnal reason / data model reason for you to loose this information ?
And do you have plans to keep this information.
Our customers already told us that our invoices are not "professional" and seems "obscure" :-( Sometimes they think we do that by purpose. So it is a really bad impact on our image ...
Hope you understand this.
If you have data model or functionnal reason that i miss do not hesitate to let me know.
Regards.
Mmmm ...
I checked your API and in fact the information is stored (or at least retrievable) in Zak.
Using "https://kapi.wubook.net/kapi/rsrvs/reservation" we get a response including "rooms" field.
"rooms" is an array of objects with the following fields:
- Field name Description
- rrid Reservation-room
- room_name Room name
- date_from Room arrival date
- date_to Room check out date Left date from the room
- adults Number of adults
- children Number of children
And this would allow you to have on every invoice the detailed line i talked about (at least people number, adult, children, number of nights, number of rooms), without changing anything in your data model ...
This is a coder/programmer point of view : "we do not store the detail for rooms".
But, the channel manager/wodoo have this detailed information.
I understand that you choosed to not keep it and only keep the total.
I can't see any technical reason for loosing this important (for our hotel and for our customers) information.
So is there any functionnal reason / data model reason for you to loose this information ?
And do you have plans to keep this information.
Our customers already told us that our invoices are not "professional" and seems "obscure" :-( Sometimes they think we do that by purpose. So it is a really bad impact on our image ...
Hope you understand this.
If you have data model or functionnal reason that i miss do not hesitate to let me know.
Regards.
Mmmm ...
I checked your API and in fact the information is stored (or at least retrievable) in Zak.
Using "https://kapi.wubook.net/kapi/rsrvs/reservation" we get a response including "rooms" field.
"rooms" is an array of objects with the following fields:
- Field name Description
- rrid Reservation-room
- room_name Room name
- date_from Room arrival date
- date_to Room check out date Left date from the room
- adults Number of adults
- children Number of children
And this would allow you to have on every invoice the detailed line i talked about (at least people number, adult, children, number of nights, number of rooms), without changing anything in your data model ...