https://en.wubook.net/forum/ Tue, 28 Apr 2026 06:48:26 +0000 MyBB https://en.wubook.net/forum/showthread.php?tid=694 Sun, 02 Nov 2025 20:18:18 +0000 o.dahari#WuBook]]> https://en.wubook.net/forum/showthread.php?tid=694 https://en.wubook.net/forum/showthread.php?tid=678 Sun, 17 Nov 2024 07:52:53 +0000 GN010]]> https://en.wubook.net/forum/showthread.php?tid=678 Missed payments che, oltre a segnalare il numero dei mancati pagamenti, riportava immediatamente ad un elenco dettagliato dei soli pagamenti in sospeso.
Lavorando molto con le OTA che pagano "a babbo morto" ovvero parecchi giorni dopo la partenza dell'ospite, era comodo interfacciare i dati di Zak con l'elenco dei pagamenti ricevuti da OTA.

Ora il link in questione porta a "Balance" dove occorre districarsi tra i pagamenti pregressi e futuri con una notevole perdita di tempo.

Sarebbe molto utile ripristinare la vecchia funzionalità o, perlomeno, fare in modo che nella sezione Balance ci sia un comando rapido per elencare i mancati pagamenti solo fino alla data attuale.

Grazie per la vostra attenzione.]]> Missed payments che, oltre a segnalare il numero dei mancati pagamenti, riportava immediatamente ad un elenco dettagliato dei soli pagamenti in sospeso.
Lavorando molto con le OTA che pagano "a babbo morto" ovvero parecchi giorni dopo la partenza dell'ospite, era comodo interfacciare i dati di Zak con l'elenco dei pagamenti ricevuti da OTA.

Ora il link in questione porta a "Balance" dove occorre districarsi tra i pagamenti pregressi e futuri con una notevole perdita di tempo.

Sarebbe molto utile ripristinare la vecchia funzionalità o, perlomeno, fare in modo che nella sezione Balance ci sia un comando rapido per elencare i mancati pagamenti solo fino alla data attuale.

Grazie per la vostra attenzione.]]> https://en.wubook.net/forum/showthread.php?tid=659 Mon, 06 Nov 2023 08:01:57 +0000 d.vandenberge1#WuBook]]> https://en.wubook.net/forum/showthread.php?tid=659 tabla, I offer special weekends with a lower minimal stay than configured before. Yet these weekends do not appear as available.
Where in Wubook do I have to change the default 'minimum stay' setting?

Thank you]]> tabla, I offer special weekends with a lower minimal stay than configured before. Yet these weekends do not appear as available.
Where in Wubook do I have to change the default 'minimum stay' setting?

Thank you]]> https://en.wubook.net/forum/showthread.php?tid=635 Wed, 04 Jan 2023 11:03:19 +0000 lime]]> https://en.wubook.net/forum/showthread.php?tid=635
we are sorry to inform you that we are having problems with the mobile app notifications on the Apple platform.
The troubles started on December 29th or 30th. For the series, "the tooth always hurts on Friday evening".
We are working to restore them.

Please accept our most sincere apologies for the inconvenience.

By the way, happy New Year to all!]]>
we are sorry to inform you that we are having problems with the mobile app notifications on the Apple platform.
The troubles started on December 29th or 30th. For the series, "the tooth always hurts on Friday evening".
We are working to restore them.

Please accept our most sincere apologies for the inconvenience.

By the way, happy New Year to all!]]> https://en.wubook.net/forum/showthread.php?tid=615 Tue, 07 Jun 2022 16:04:20 +0000 m.edri1#WuBook]]> https://en.wubook.net/forum/showthread.php?tid=615
Do I miss something in there or there is something else to do about?
Currently my deafult choice is to contact the customers again in order to write their credit cards details using the Zak on the computer.

Omri]]>
Do I miss something in there or there is something else to do about?
Currently my deafult choice is to contact the customers again in order to write their credit cards details using the Zak on the computer.

Omri]]> https://en.wubook.net/forum/showthread.php?tid=614 Tue, 31 May 2022 12:57:45 +0000 AP466]]> https://en.wubook.net/forum/showthread.php?tid=614 the Zym feature is great - congratulations for launching this!
I'd like to post a small request: it seems that you cannot edit the rules once you create them. So if you want to change something minor you have to create a new rule and delete or deactivate the old one. It would be good to be able to edit the rules once they are created.
Thanks!]]> the Zym feature is great - congratulations for launching this!
I'd like to post a small request: it seems that you cannot edit the rules once you create them. So if you want to change something minor you have to create a new rule and delete or deactivate the old one. It would be good to be able to edit the rules once they are created.
Thanks!]]> https://en.wubook.net/forum/showthread.php?tid=563 Wed, 03 Feb 2021 17:55:04 +0000 DG112]]> https://en.wubook.net/forum/showthread.php?tid=563
I was told that it is not possible to transfer my comments received from Woodoo widget onto the Zak widget I want to use now.

That seems really weird because comments are just text and information.
So moving one data model to the other is straightforward.

This is really bad user experience as we are loosing lots of comment and restart from the beginning.

Is it not really possible to give your customers this continuity in the comments receives, even if they follow your technical changes ?
Thanks.]]>
I was told that it is not possible to transfer my comments received from Woodoo widget onto the Zak widget I want to use now.

That seems really weird because comments are just text and information.
So moving one data model to the other is straightforward.

This is really bad user experience as we are loosing lots of comment and restart from the beginning.

Is it not really possible to give your customers this continuity in the comments receives, even if they follow your technical changes ?
Thanks.]]> https://en.wubook.net/forum/showthread.php?tid=562 Mon, 01 Feb 2021 10:55:09 +0000 DG112]]> https://en.wubook.net/forum/showthread.php?tid=562
- On Woodoo widget, the default date is the first one available (see my screen shot). This gives a real good user experience.
- On Zak widget, the default date is defined on Zak option (no date, today, tomorrow). And then you have to scroll to desired date/month (see my screen shot)

This Zak behaviour gives a difficult user experience because the customer has to navigate far away. Our use case is a season campsite, opening on june every year.

Can you just do in Zak widget what you already do in Woodoo widget by addi g this option ?
I guess the Woodoo code already has the logic behind this, so should be straight forward ?

Thanks.

  Capture d’écran 2021-01-31 à 22.55.43.png (Size: 151.55 KB / Downloads: 7) ]]>
- On Woodoo widget, the default date is the first one available (see my screen shot). This gives a real good user experience.
- On Zak widget, the default date is defined on Zak option (no date, today, tomorrow). And then you have to scroll to desired date/month (see my screen shot)

This Zak behaviour gives a difficult user experience because the customer has to navigate far away. Our use case is a season campsite, opening on june every year.

Can you just do in Zak widget what you already do in Woodoo widget by addi g this option ?
I guess the Woodoo code already has the logic behind this, so should be straight forward ?

Thanks.

  Capture d’écran 2021-01-31 à 22.55.43.png (Size: 151.55 KB / Downloads: 7) ]]> https://en.wubook.net/forum/showthread.php?tid=522 Thu, 26 Sep 2019 05:35:20 +0000 VD016]]> https://en.wubook.net/forum/showthread.php?tid=522 https://en.wubook.net/forum/showthread.php?tid=516 Wed, 10 Jul 2019 04:11:21 +0000 DG112]]> https://en.wubook.net/forum/showthread.php?tid=516
Your new city tax module put in production is completely wrong and broken (compute, report, no more children, all)

I send detailed reports to help@ but users, be cautious & double check your city taxes calculation]]>
Your new city tax module put in production is completely wrong and broken (compute, report, no more children, all)

I send detailed reports to help@ but users, be cautious & double check your city taxes calculation]]> https://en.wubook.net/forum/showthread.php?tid=515 Thu, 20 Jun 2019 06:39:34 +0000 DG112]]> https://en.wubook.net/forum/showthread.php?tid=515

It seems that now we can manage the channels (booking.com, ...) directly from Zak.

1. No official announce for such an important feature ? Is it still alpha/beta ?
2. I read https://wubook.net/zks/pos/channels/howtowod about how to manage it.

May be it is clear for the developper who create it, and it seems an easy workflow, but for us, end users (at least for me), some points are mysterious, not clear, And i will **not** use it because it can create such a bad impact and a mess on the way I manage reservations from the old way and this new one.

So it would be really helpfull to have a detailed how-to, with screen capture ?
We really appreciate the hard work you put on evolutions, but without proper information about news, new features and how to use them, it is sometimes useless.

Thanks in advance.]]>

It seems that now we can manage the channels (booking.com, ...) directly from Zak.

1. No official announce for such an important feature ? Is it still alpha/beta ?
2. I read https://wubook.net/zks/pos/channels/howtowod about how to manage it.

May be it is clear for the developper who create it, and it seems an easy workflow, but for us, end users (at least for me), some points are mysterious, not clear, And i will **not** use it because it can create such a bad impact and a mess on the way I manage reservations from the old way and this new one.

So it would be really helpfull to have a detailed how-to, with screen capture ?
We really appreciate the hard work you put on evolutions, but without proper information about news, new features and how to use them, it is sometimes useless.

Thanks in advance.]]> https://en.wubook.net/forum/showthread.php?tid=514 Tue, 16 Apr 2019 10:45:30 +0000 gold]]> https://en.wubook.net/forum/showthread.php?tid=514
We have managed to restore the correct functioning of the webcam scan
to import data by scanning documents so as to speed up check-in times.

I remind you that document scanning works for those with the mrz code only:



Best Regards,

Zak Team

  codico mrz.png (Size: 146.79 KB / Downloads: 48) ]]>
We have managed to restore the correct functioning of the webcam scan
to import data by scanning documents so as to speed up check-in times.

I remind you that document scanning works for those with the mrz code only:



Best Regards,

Zak Team

  codico mrz.png (Size: 146.79 KB / Downloads: 48) ]]> https://en.wubook.net/forum/showthread.php?tid=511 Thu, 28 Mar 2019 08:45:47 +0000 CD031]]> https://en.wubook.net/forum/showthread.php?tid=511
it is a legal requirement in Austria for all accommodations to deliver statistics to the national statistics organization.
Specifically what is required is:

By NATIONALITY:
- number of arrivals - "arrivals" in old Zac
- number of nights spent (= number of guests*days). This statistic is "beds" in old Zac.

It is also important that by default all guests staying in a room are given the nationality of the lead guest. Naturally then it should be possible to correct this for each guest if necessary.

Last time I checked this was not available in new Zac, and it stopped working properly in old Zac too.

Please be so kind and offer a solution!]]>
it is a legal requirement in Austria for all accommodations to deliver statistics to the national statistics organization.
Specifically what is required is:

By NATIONALITY:
- number of arrivals - "arrivals" in old Zac
- number of nights spent (= number of guests*days). This statistic is "beds" in old Zac.

It is also important that by default all guests staying in a room are given the nationality of the lead guest. Naturally then it should be possible to correct this for each guest if necessary.

Last time I checked this was not available in new Zac, and it stopped working properly in old Zac too.

Please be so kind and offer a solution!]]> https://en.wubook.net/forum/showthread.php?tid=420 Wed, 21 Dec 2016 16:50:46 +0000 AR055]]> https://en.wubook.net/forum/showthread.php?tid=420
Estamos encantados con las últimas mejoras de ZAK, buen trabajo!

En este caso me gustaría saber cuál es el la diferencia en ZAK entre un cliente y una agencia, realmente no tenemos claro el funcionamiento.

Solemos trabajar con Agencias y muchas de ellas funcionan con crédito. La situación ideal sería que se pudiese facturar el importe de las reservas de esas agencias como crédito, y llevar un control manual de los cobros de esas reservas en crédito una vez pagadas por la agencia.

Saludos,
Alberto]]>
Estamos encantados con las últimas mejoras de ZAK, buen trabajo!

En este caso me gustaría saber cuál es el la diferencia en ZAK entre un cliente y una agencia, realmente no tenemos claro el funcionamiento.

Solemos trabajar con Agencias y muchas de ellas funcionan con crédito. La situación ideal sería que se pudiese facturar el importe de las reservas de esas agencias como crédito, y llevar un control manual de los cobros de esas reservas en crédito una vez pagadas por la agencia.

Saludos,
Alberto]]> https://en.wubook.net/forum/showthread.php?tid=405 Mon, 07 Nov 2016 18:50:39 +0000 PM014]]> https://en.wubook.net/forum/showthread.php?tid=405
Is it possible to add more Colors legend at Dashboard>Settings>Colors legend?
http://joxi.ru/MAjzgVGUJPM3Ae

Warm Regards,]]>
Is it possible to add more Colors legend at Dashboard>Settings>Colors legend?
http://joxi.ru/MAjzgVGUJPM3Ae

Warm Regards,]]>