<![CDATA[WuBook Community Forum - Ideas and Proposals]]>

<![CDATA[WuBook Community Forum - Ideas and Proposals]]> https://en.wubook.net/forum/ Fri, 17 Apr 2026 00:43:39 +0000 MyBB <![CDATA[PAGAMENTI]]> https://en.wubook.net/forum/showthread.php?tid=693 Thu, 18 Sep 2025 08:39:33 +0000 r.scarano#WuBook]]> https://en.wubook.net/forum/showthread.php?tid=693 nell'ottica di migliorare dal punto di vista pratico l'uso del PMS chiedo di valutare e dare ai colleghi il vostro parere sulla necessità di creare nella scelta dei pagamenti una volta cliccato sul tasto più (aggiungi pagamento), la possibilità di avere la propria scelta per ordinare i tipi di pagamento.
Per default avete messo CONTANTI ma personalmente per me sarebbe meglio mettere CARTA DI CREDITO, credo che ogni uno abbia la propria necessità e quindi rendere a ogni uno possibile di poter ordinare a proprio piacere la tipologia dei pagamento sarebbe utile.
Altro punto è sull'importo che viene proposto per default (TOTALE DOVUTO) personalmente 9 su 10 devo cancellare e inserire importo perchè quasi mai viene pagato il totale sopratutto perchè nel totale viene inserito anche la tassa di credito che almeno a me viene pagata al check out.
Anche qui forse lasciare il campo vuoto da riempire sarebbe più utile.
Grazie per l'attenzione sperando che questo due semplici richieste possano essere accolte se condivise da molte persone

Agriturismo Merigge Wellness & Spa
Raffaele]]> nell'ottica di migliorare dal punto di vista pratico l'uso del PMS chiedo di valutare e dare ai colleghi il vostro parere sulla necessità di creare nella scelta dei pagamenti una volta cliccato sul tasto più (aggiungi pagamento), la possibilità di avere la propria scelta per ordinare i tipi di pagamento.
Per default avete messo CONTANTI ma personalmente per me sarebbe meglio mettere CARTA DI CREDITO, credo che ogni uno abbia la propria necessità e quindi rendere a ogni uno possibile di poter ordinare a proprio piacere la tipologia dei pagamento sarebbe utile.
Altro punto è sull'importo che viene proposto per default (TOTALE DOVUTO) personalmente 9 su 10 devo cancellare e inserire importo perchè quasi mai viene pagato il totale sopratutto perchè nel totale viene inserito anche la tassa di credito che almeno a me viene pagata al check out.
Anche qui forse lasciare il campo vuoto da riempire sarebbe più utile.
Grazie per l'attenzione sperando che questo due semplici richieste possano essere accolte se condivise da molte persone

Agriturismo Merigge Wellness & Spa
Raffaele]]> <![CDATA[Bottone CASHFLOW in vista con 1 Click / Orario di Check out in Vista]]> https://en.wubook.net/forum/showthread.php?tid=690 Sun, 14 Sep 2025 16:45:22 +0000 DV002]]> https://en.wubook.net/forum/showthread.php?tid=690

Sarebbe utile implemntare flusso orari di check out oltre agli orari del check in.......)]]>

Sarebbe utile implemntare flusso orari di check out oltre agli orari del check in.......)]]> <![CDATA[Feedback on Google Metasearch Integration – Price Parity Limitations]]> https://en.wubook.net/forum/showthread.php?tid=687 Thu, 07 Aug 2025 22:08:15 +0000 A.G#WuBook]]> https://en.wubook.net/forum/showthread.php?tid=687
I wanted to share some feedback regarding the current Google Metasearch integration, which I’ve already discussed with our regional manager, but I believe it’s worth posting here as well for broader visibility.

In countries where price parity is still being enforced, the current integration doesn’t really help drive direct bookings effectively. Since we’re required to display the same rates as all OTAs, we end up at a disadvantage. While those adhere to the same base pricing shown on search results, they can apply gated discounts (e.g., Genius) once the user lands on their site - discounts that are fully compliant with parity rules.

Unfortunately, the Zak booking module doesn’t currently support any similar functionality for gated offers. This means we’re unable to compete with these gated discounts, and the final direct price for Metasearch landings often appears less competitive compared to OTAs.

There’s also no way to have a different price displayed in Google search results vs rates shown in the module itself for Metasearch landings. This could have been an easy alternative to gated discounts as OTAs usually use screenshots from Google Metasearch for daily rate comparisons and don't look much further unless someone complains.

Would love to hear if others are facing the same, or if there are any planned improvements around this.

Thanks!]]>
I wanted to share some feedback regarding the current Google Metasearch integration, which I’ve already discussed with our regional manager, but I believe it’s worth posting here as well for broader visibility.

In countries where price parity is still being enforced, the current integration doesn’t really help drive direct bookings effectively. Since we’re required to display the same rates as all OTAs, we end up at a disadvantage. While those adhere to the same base pricing shown on search results, they can apply gated discounts (e.g., Genius) once the user lands on their site - discounts that are fully compliant with parity rules.

Unfortunately, the Zak booking module doesn’t currently support any similar functionality for gated offers. This means we’re unable to compete with these gated discounts, and the final direct price for Metasearch landings often appears less competitive compared to OTAs.

There’s also no way to have a different price displayed in Google search results vs rates shown in the module itself for Metasearch landings. This could have been an easy alternative to gated discounts as OTAs usually use screenshots from Google Metasearch for daily rate comparisons and don't look much further unless someone complains.

Would love to hear if others are facing the same, or if there are any planned improvements around this.

Thanks!]]> <![CDATA[Expanding Zak API Reservation Capabilities]]> https://en.wubook.net/forum/showthread.php?tid=681 Mon, 13 Jan 2025 19:45:12 +0000 z.pavlatos#WuBook]]> https://en.wubook.net/forum/showthread.php?tid=681
I'm currently working with the Zak API, specifically the reservation creation endpoint, and I've identified some limitations that affect its integration capabilities:

Current Limitations:
1. Limited customization options for reservation objects
2. No ability to set custom reservation statuses
3. Missing endpoint for updating reservation statuses

Suggested Improvements:
- Support for full custom reservation objects to accommodate various use cases
- Addition of customizable reservation status fields
- New endpoint for reservation status management

These enhancements would significantly improve the API's flexibility and allow for better integration with existing booking systems. Currently, the limited options make it challenging to implement custom booking flows.

Has anyone else encountered similar limitations? Would love to hear the team's thoughts on potentially expanding these capabilities.]]>
I'm currently working with the Zak API, specifically the reservation creation endpoint, and I've identified some limitations that affect its integration capabilities:

Current Limitations:
1. Limited customization options for reservation objects
2. No ability to set custom reservation statuses
3. Missing endpoint for updating reservation statuses

Suggested Improvements:
- Support for full custom reservation objects to accommodate various use cases
- Addition of customizable reservation status fields
- New endpoint for reservation status management

These enhancements would significantly improve the API's flexibility and allow for better integration with existing booking systems. Currently, the limited options make it challenging to implement custom booking flows.

Has anyone else encountered similar limitations? Would love to hear the team's thoughts on potentially expanding these capabilities.]]> <![CDATA[Zak APP - Planner Arrived!]]> https://en.wubook.net/forum/showthread.php?tid=676 Mon, 02 Sep 2024 07:41:28 +0000 carmine]]> https://en.wubook.net/forum/showthread.php?tid=676 Hello Wubookers!

By popular demand and after numerous feedback, it is with great pleasure that we
we want to announce the brand new Planner in the new Mobile App!

We realized the importance of this Tool that, in the daily management
and in carrying out the various operations outside Reception, is certainly essential and
indispensable.

We have strive to create a Planner that is as comprehensive as possible and that reflects
thoroughly your needs.

So here are the main features of the Mobile Planner!

At-a-glance visualization and immediate consultation of the Facility's situation

Through the Planner you will therefore now be able to select a date from the appropriate calendar to monitor
and have an overview of all reservations, scrolling through both past and future dates.

Entering physical room closures

With a simple tap it will now be possible to immediately close availability on the physical room
selected.

Moving reservations via Tetris

Tetris, a much-loved and much-used tool for organizing, optimizing and moving
reservations easily. To prevent errors, the App will smartly detect where it is possible to
move a reservation or not.

Pending Reservations

It will be possible to view and assign a physical room to pending reservations.

Direct customer contact

With a simple tap on the reservation it will now be possible to contact the Booker,
thus simplifying the search for his data and communication.

Beyond the Planner, we have added small improvements in relation to the Mobile App,
such as going back with date selection from both Kalena and the Dashboard
or even room set up within the reservation detail.

When will all this be possible?

Starting September 4, so stay tuned!

--
Wubook Staff]]> Hello Wubookers!

By popular demand and after numerous feedback, it is with great pleasure that we
we want to announce the brand new Planner in the new Mobile App!

We realized the importance of this Tool that, in the daily management
and in carrying out the various operations outside Reception, is certainly essential and
indispensable.

We have strive to create a Planner that is as comprehensive as possible and that reflects
thoroughly your needs.

So here are the main features of the Mobile Planner!

At-a-glance visualization and immediate consultation of the Facility's situation

Through the Planner you will therefore now be able to select a date from the appropriate calendar to monitor
and have an overview of all reservations, scrolling through both past and future dates.

Entering physical room closures

With a simple tap it will now be possible to immediately close availability on the physical room
selected.

Moving reservations via Tetris

Tetris, a much-loved and much-used tool for organizing, optimizing and moving
reservations easily. To prevent errors, the App will smartly detect where it is possible to
move a reservation or not.

Pending Reservations

It will be possible to view and assign a physical room to pending reservations.

Direct customer contact

With a simple tap on the reservation it will now be possible to contact the Booker,
thus simplifying the search for his data and communication.

Beyond the Planner, we have added small improvements in relation to the Mobile App,
such as going back with date selection from both Kalena and the Dashboard
or even room set up within the reservation detail.

When will all this be possible?

Starting September 4, so stay tuned!

--
Wubook Staff]]> <![CDATA[Payment - Guarantee Methods]]> https://en.wubook.net/forum/showthread.php?tid=673 Fri, 26 Jul 2024 19:32:07 +0000 AP466]]> https://en.wubook.net/forum/showthread.php?tid=673
It would be very useful to have some flexibility in the payment/guarantee methods.

For bank accounts, it would be useful to have a free-text field (e.g. called notes) where we can insert some text. (e.g. notify us when you make a payment etc.). Also, in Greece we would like to support a fast, low-comission bank transfer method (IRIS payments) so we would like to be able to add instructions for this (it requires our tax ID or mobile phone). This can be achieved by adding a text field in the bank guarantee method.

In addition, we would like to offer other payment methods (e.g. Revolut) where the only thing required is our Revolut ID - this just needs a text field.
So all we would need is one or more payment/guarantee option which could just be a text-input field so we can input other options.

Many thanks,
Andreas]]>
It would be very useful to have some flexibility in the payment/guarantee methods.

For bank accounts, it would be useful to have a free-text field (e.g. called notes) where we can insert some text. (e.g. notify us when you make a payment etc.). Also, in Greece we would like to support a fast, low-comission bank transfer method (IRIS payments) so we would like to be able to add instructions for this (it requires our tax ID or mobile phone). This can be achieved by adding a text field in the bank guarantee method.

In addition, we would like to offer other payment methods (e.g. Revolut) where the only thing required is our Revolut ID - this just needs a text field.
So all we would need is one or more payment/guarantee option which could just be a text-input field so we can input other options.

Many thanks,
Andreas]]> <![CDATA[New App Updates!]]> https://en.wubook.net/forum/showthread.php?tid=670 Mon, 22 Jul 2024 12:57:25 +0000 carmine]]> https://en.wubook.net/forum/showthread.php?tid=670
We are pleased to announce that on Today, July 22, the following features will be introduced within the New Mobile App:

Ability to view agencies or companies at a glance via the appropriately colored circle as conferred in Zak. Within the booking detail, the referring agency or company will be indicated in the appropriate field.
Treatment view through the appropriate acronyms in the list of different reservations and within the detail of each reservation through the appropriate field “Treatment.”
Closing of physical rooms directly from Kalena through the “Close room” option, where it will be possible to indicate the end date of closure, the name of the closure, and its description. The closed room will be displayed on Kalena with a black background.
Adoption of day-by-day management for each individual product (as in Tabla), enabling changes to prices and/or closures related to an individual day and specific product.

Ability to view agencies or companies at a glance via the appropriately colored circle as conferred in Zak. Within the booking detail, the referring agency or company will be indicated in the appropriate field.
Treatment view through the appropriate acronyms in the list of different reservations and within the detail of each reservation through the appropriate field “Treatment.”
Closing of physical rooms directly from Kalena through the “Close room” option, where it will be possible to indicate the end date of closure, the name of the closure, and its description. The closed room will be displayed on Kalena with a black background.
Adoption of day-by-day management for each individual product (as in Tabla), enabling changes to prices and/or closures related to an individual day and specific product.

We also anticipate that, by popular demand, we are working on developing and implementing the Planner accessible directly from the App!

We tried an alternative that seemed sufficient, namely Kalena, but after your valuable feedback and requests, we realized that your method of working necessarily required it.

Best regards,]]> <![CDATA[New Discussion Thread for the Templating System]]> https://en.wubook.net/forum/showthread.php?tid=669 Mon, 29 Apr 2024 12:05:25 +0000 carmine]]> https://en.wubook.net/forum/showthread.php?tid=669
We've received some valuable feedback on the new templating system, both in threads dedicated to the recent release (https://en.wubook.net/forum/showthread.php?tid=667) and in discussions that started following the release.
Thank you for your insights! To focus our conversation solely on the new templating system, we're starting this new thread to address your questions and respond to the feedback you've provided.

We've made a decision to retain the old system while introducing the new one, ensuring there is no disruption. The old templating system continues to function as usual, while we refine a new system that many of you have already recognized as a significant improvement.

Current Issues and Our Policies to Address Them:

Variable Naming:
In the new system, we've opted for more professional variable names. For instance, instead of "from," we now use "arrival." This change aims to discourage simple copy-pasting. In the new texts, only new variable names will be available (accessed by typing "::").

Text Spacing:
It’s true that some HTML features appear outdated. We are in the process of updating our editing engine to address this. Stay tuned for updates.

Email vs. WhatsApp + SMS:
We've differentiated between email and mobile messaging for practical reasons. SMS messages do not support HTML formatting. Regarding WhatsApp, we are planning to enable support for WhatsApp Business in the upcoming months.
We will continue to provide updates in this thread. Your input is always welcome.

Thank you again for your attention and for all the constructive feedback, which is invaluable to us.

Best regards]]>
We've received some valuable feedback on the new templating system, both in threads dedicated to the recent release (https://en.wubook.net/forum/showthread.php?tid=667) and in discussions that started following the release.
Thank you for your insights! To focus our conversation solely on the new templating system, we're starting this new thread to address your questions and respond to the feedback you've provided.

We've made a decision to retain the old system while introducing the new one, ensuring there is no disruption. The old templating system continues to function as usual, while we refine a new system that many of you have already recognized as a significant improvement.

Current Issues and Our Policies to Address Them:

Variable Naming:
In the new system, we've opted for more professional variable names. For instance, instead of "from," we now use "arrival." This change aims to discourage simple copy-pasting. In the new texts, only new variable names will be available (accessed by typing "::").

Text Spacing:
It’s true that some HTML features appear outdated. We are in the process of updating our editing engine to address this. Stay tuned for updates.

Email vs. WhatsApp + SMS:
We've differentiated between email and mobile messaging for practical reasons. SMS messages do not support HTML formatting. Regarding WhatsApp, we are planning to enable support for WhatsApp Business in the upcoming months.
We will continue to provide updates in this thread. Your input is always welcome.

Thank you again for your attention and for all the constructive feedback, which is invaluable to us.

Best regards]]> <![CDATA[Zak new App on the way!]]> https://en.wubook.net/forum/showthread.php?tid=668 Tue, 16 Apr 2024 08:44:02 +0000 carmine]]> https://en.wubook.net/forum/showthread.php?tid=668
After months of dedicated effort, the Zak team is excited to announce the Beta release of Zak's new mobile app.
We've put in a lot of work to enhance your experience on smartphones. By putting ourselves in your shoes, we've studied how you typically use the app and introduced many new features and changes.

We decided against simply shrinking Zak for smaller screens as it wouldn't have been user-friendly enough for touch screen use on smartphones. Our goal isn't to replace the desktop version of Zak with the mobile app.
Instead, we aimed higher: we completely revamped the old app, focusing on essential features for managing tasks away from your facility. Now, you can carry Zak with you in your pocket :)

Here’s the rundown:
We understand that big changes can be challenging. That’s why the old Zak app will remain available for now. You can install both apps simultaneously, giving you time to adjust.

This new release is packed with changes and features. Here are the main ones:

New Reservation: We've completely redesigned the reservation creation process. It’s now quicker and easier to finalize a reservation. We've added new features not present in the old app, such as integration with the Zym yield manager, honoring table restrictions, and, inspired by our booking engine, flexible dates. Once you select dates and occupancy, the app will show you all possible options sorted by price.

Booking Detail: We’ve greatly improved the reservation details based on your feedback to enhance the overall experience without sacrificing usability. You can now manage extras, meals, and payments directly through the app, and change cancellation policies and reservation guarantees.
Guest Hub: Accessible from the reservation details, this section lets you manage all guests in a reservation. You can fill out guest registries (even using document scans) and have guests sign the registration form.
Zak Team: Many requested this feature. If you've enabled Zak Team in your account, it will automatically be available in the mobile app, allowing for user management and permissions.
Kalena: This new feature replaces the traditional planner with a mobile-friendly tool. Kalena offers a detailed calendar designed to display availability, reservations, and closures at your facility. You can also create and move reservations directly within Kalena.
Sytar/Tabla: These features have been updated for a better mobile experience. We've brought back the "eagle view" from the desktop version, allowing you to zoom into individual products to see detailed pricing and availability.
Notification Center: Keep track of all your missed push notifications, so you’re always up to date.

There’s more to explore, like the new dashboard and upcoming features that will allow the mobile app to serve as an extension of Zak desktop. For instance, at the front desk and need to scan a document? Simply use Zak to send a notification to the app, and you can scan the document directly.

How to Download:
The beta is available for both Android and iOS users. For iOS, download it via TestFlight. For Android, find it directly in the Play Store. Here are the download links:

iOS: TestFlight Link
Android: Google Play Store Link

For QR code logins, check the new section in the Zak settings:
https://wubook.net/zks/sets/sets/zapp

That’s all for now! Enjoy exploring the new features.

Best regards,
The Zak Team]]>
After months of dedicated effort, the Zak team is excited to announce the Beta release of Zak's new mobile app.
We've put in a lot of work to enhance your experience on smartphones. By putting ourselves in your shoes, we've studied how you typically use the app and introduced many new features and changes.

We decided against simply shrinking Zak for smaller screens as it wouldn't have been user-friendly enough for touch screen use on smartphones. Our goal isn't to replace the desktop version of Zak with the mobile app.
Instead, we aimed higher: we completely revamped the old app, focusing on essential features for managing tasks away from your facility. Now, you can carry Zak with you in your pocket :)

Here’s the rundown:
We understand that big changes can be challenging. That’s why the old Zak app will remain available for now. You can install both apps simultaneously, giving you time to adjust.

This new release is packed with changes and features. Here are the main ones:

New Reservation: We've completely redesigned the reservation creation process. It’s now quicker and easier to finalize a reservation. We've added new features not present in the old app, such as integration with the Zym yield manager, honoring table restrictions, and, inspired by our booking engine, flexible dates. Once you select dates and occupancy, the app will show you all possible options sorted by price.

Booking Detail: We’ve greatly improved the reservation details based on your feedback to enhance the overall experience without sacrificing usability. You can now manage extras, meals, and payments directly through the app, and change cancellation policies and reservation guarantees.
Guest Hub: Accessible from the reservation details, this section lets you manage all guests in a reservation. You can fill out guest registries (even using document scans) and have guests sign the registration form.
Zak Team: Many requested this feature. If you've enabled Zak Team in your account, it will automatically be available in the mobile app, allowing for user management and permissions.
Kalena: This new feature replaces the traditional planner with a mobile-friendly tool. Kalena offers a detailed calendar designed to display availability, reservations, and closures at your facility. You can also create and move reservations directly within Kalena.
Sytar/Tabla: These features have been updated for a better mobile experience. We've brought back the "eagle view" from the desktop version, allowing you to zoom into individual products to see detailed pricing and availability.
Notification Center: Keep track of all your missed push notifications, so you’re always up to date.

Below, we're thrilled to give you a preview of these updates before the official launch date on April 16.

Messaging on AirBnb (and extending to other Portals soon)

We're introducing a new feature that will allow you to view messages from Guests and respond to them directly. Additionally, you'll be able to access a comprehensive chat history with guests, ensuring all necessary information is readily available.

Revamped Templating System

We're rolling out significant updates, including:

The capability to add images or files as attachments;
Integration with GPT chat for the creation of bespoke templates;
A visual and functional makeover;
Manual message sending options via SMS and WhatsApp;
New triggers for automated message dispatch.

The capability to add images or files as attachments;
Integration with GPT chat for the creation of bespoke templates;
A visual and functional makeover;
Manual message sending options via SMS and WhatsApp;
New triggers for automated message dispatch.

We plan to run both the new and old versions concurrently for a while, giving you ample time to adjust and familiarize yourself with the updated Layout.

Bulk Export of Tax Documents

Responding to a popular demand, we're reintroducing the ability to export documents in PDF format. This applies to documents generated from specific searches, individual documents, or the entire search page.

Booking Engine, MiniSite & Zcrm Contact Form Enhancements

Many of you have asked, and we're delivering: the contact form will now include fields for the number of guests and rooms requested. Additionally, request contents will be more accessible and neatly summarized in an "offer summary".

Online Reception QR Code

We're creating a QR code that links directly to your online reception, streamlining the booking process and making it easier to share information with a simple scan from your smartphone.

Channel Manager Update

We've established a new partnership with Hostelworld, a leading global online platform with a focus on the hostel industry.
The excitement doesn't stop here! We're also in the final stages of testing the new Mobile App version, which we will exclusively detail in a post once testing is complete and we're ready for launch.

Balance section (paid/unpaid).

It will be improved both graphically and in terms of functionality

Stay tuned for more updates!
--
WuBook Team]]> <![CDATA[ZAK - NEW MINI RELEASE - JANUARY 30]]> https://en.wubook.net/forum/showthread.php?tid=664 Wed, 31 Jan 2024 11:07:38 +0000 ruby]]> https://en.wubook.net/forum/showthread.php?tid=664

On January 30th we published a mini-release dedicated to statistics and small but useful improvements.

Work to expand the functionality and improve the stability of statistics are ongoing, and for this release our development team has focused on:

Now the 'CHANNELS' tab becomes 'SALES CHANNELS'! Don't worry, we haven't taken away your favourite data, but we have expanded it further.

Now in addition to OTAs, you can also analyse DIRECT RESERVATIONS with Online Reception and Partner values.

As always, clear and timely data, with direct links to the configuration pages of the individual channels you have set up on ZaK.

.png

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Moreover, we have improved the logic of searches that have a comparison between dates and pick-up dates.

Now the logic also includes time shifting for the creation of reservations. A bit difficult to understand, but let's try a practical example!

NOTE: The logic only applies if the pick-up start and end dates are both set.

Example: let's do a search with stay 2024, comparison "1 year before" and creation date (pick-up) from 01/01/2023 to 30/06/2023.

With the current logic, we compared the reservations with stay in 2024 with those with stay in 2023, but both with creation dates from 01/01/2023 to 30/06/2023.

With the new release we will compare those with a stay in 2024 and creation from 01/01/2023 to 30/06/2023, with those with a stay in 2023 and creation from 01/01/2022 to 30/06/2022.

Now the most exciting part of the stats release: we have implemented a few things that you have been requesting and that will help your work a lot!

Optional saving of optional dates in quick filters:

Quick filters were initially conceived with the idea of reproducing the same search in different time periods.

We keep this possibility but also add the option (via switch) to save dates.

The idea is to allow 'saved searches' (i.e. all the parameters of a search, not the results).

.png

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Group by Quarter:

Now, in addition to grouping by day/month/year, you can also group by quarter (Q1, Q2, Q3 and Q4).

Overlapping data in charts for direct comparisons:

In searches with a comparison of dates we will show the data 'one above the other', and not side by side. They will be shown if these conditions are met:

• Date comparisons are only for whole years (1 year before, 2 years before, 1 year after, etc.). If the comparisons include, for example, '1 month earlier' then we do not show the overlap

• The search is for a maximum of 1 year: e.g. 01/01/2024 - 31/12/2023 the overlap is shown... but not for 01/01/2024 – 01/01/2025.

• In other cases, we show the datasets side by side, as we do now.

.png

Example: let's do a search with stay 2024, comparison "1 year before" and creation date (pick-up) from 01/01/2023 to 30/06/2023.

With the current logic, we compared the reservations with stay in 2024 with those with stay in 2023, but both with creation dates from 01/01/2023 to 30/06/2023.

With the new release we will compare those with a stay in 2024 and creation from 01/01/2023 to 30/06/2023, with those with a stay in 2023 and creation from 01/01/2022 to 30/06/2022.

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This was about statistics.

Then a small (but important) reframe was made on Youbook!

You have reported to us the difficulty of using the current selection interface for GROUP reservations, now it is not very easy to understand what you are adding and what you are deleting, or to add one or more physical rooms.

This has so far led to the creation of group reservations with NO physical rooms assigned.

We have completely redesigned the list of room types, better highlighting their individual availability on the left. At the same time we have put the associated physical rooms in the foreground, now you can add them with a simple click.

On the right you always have the partial total of what you have chosen (type and physical) and if you are overbooked it all turns red and you can see it!

At the bottom of the list is a summary stating what you have assigned and what you have not.

We have also revised the guest choice at the top of the page, more options are now displayed so that the choice is quick and easy.

Two other small changes: a template to send door opening codes and the display of notes on the 'requests' page of zCrm.

- The template for sending the room code has been improved to be resilient both in print and via email and via whatsapp. Everything is now clearer and more readable.

- Notes in zCrm requests were only visible on mouseover and, therefore, could not be copied. It is now possible to open the sent note.

We hope we have worked well and in the right direction for you and for us! We look forward as always to your kind and precious feedback!

The WuBook Staff]]> <![CDATA[Release scheduled for Tuesday 19 December]]> https://en.wubook.net/forum/showthread.php?tid=661 Mon, 11 Dec 2023 14:38:14 +0000 lime]]> https://en.wubook.net/forum/showthread.php?tid=661
we have almost reached the end of another year and, along with the holidays,
comes some news.

The closeness to the high season doesn't allow us to make big changes so
as not to destabilize your work too much, so there will be a few improvements
and some new features.

Here is a list:

01. Direct login to Zak and WooDoo:
    - In the login form, you will be able to choose which service to land in with
a simple selection, without going through Wauth each time.

02. Stripe connect (Zak and Woodoo)
    - Stripe activated a new method to integrate payments: 'Stripe Connect'.
      This new method has been implemented on both Woodoo and Zak.
      The old method has been discontinued and will no longer be activatable,
      but those who are using it will still be able to continue guaranteeing their
      reservations.
      What are the advantages of stripe connect over the old method?
      You no longer need to share your API key with us, just go to the payment
      gateway configuration page, select stripe connect and start the integration
      process. You will then be redirected to the stripe page, which will ask you
      to log in. What happens now? Your account will be linked to ours, making
      payments easier.
      Direct debits to credit cards will benefit most of all.
      With stripe connect, you will no longer need to enable the feature
      "manage credit card data directly", which is getting more and more
      hidden and hard to enable.

03. Door codes (zak): the first step towards domotics...
    - In each reservation detail you will find an icon to assign a code to each
      room. Of course, we have also developed dedicated API keys to manage
      the codes from third-party apps.

04. Broom Paper (Zak)
    There are many new and improved features in broom paper, both in Zak and
     in the web app for the cleaner:

    - Automatic task confirmation: many of you asked for it and now we have
      implemented it. Along with the other options, you can now also choose to
      automate the confirmation of cleaning tasks. It will take place daily.

    - It is now possible to postpone or anticipate cleaning tasks in the zView.

    - Still within zView, another useful feature requested by some of you,
      is the possibility to reset confirmed tasks.

    - The cleaner, from his link, can now add notes to rooms with existing
       reservations. They will be visible in the reservation detail.

    - The cleaner's link will now become a web app: it will be possible to install it
      on your device and have it always available.

05. Split vat in the voucher (Zak):
    - In the voucher total amount, the value of VAT is separated and highlighted.

06. Feedback (Zak-Booking engine):
    - The feedback report was enhanced with the possibility of replying to each
      review. Replies will be displayed on Zak online reception and managed in
      the report section.

07. Kilyx report (Zak)
    The restaurant module report was enriched with additional information
    requested by you:
     - revenue of services charged to reservations
   - revenue of each food
   - revenue of service fees

08. Bank transfer as a guarantee method (Zak):
    - The bank transfer has been added to the methods for guaranteeing
      reservations. By entering your bank details, these will be shown in the
      final reservation step of the booking engine.

09. Filter by board in the reservation search (Zak):
    - You can also filter the search for a reservation by board.

10. Push notifications (Zak API):
    - Within the Zak settings, under 'Zak api' we have added
      the possibility of activating push notifications when specific events
      occur: check-in, check-out, new reservation and status change.

11. Vat scraping (Zak):
    - Automatic compilation of fiscal data by entering the vat number only.
      This works when issuing a new invoice, when recording customers'
      data, and inside agency/corporate pages.

12. Romanian (Zak booking engine) was added to the languages
      compatible with Zak and its Booking Engine.
      You can activate it in the booking engine settings.

In addition to these points, work was also done behind the scenes on
the channel manager OTAs (both in Zak and Woodoo) to update drivers,
new APIs and structural software improvements.

Towards the next release:

What you were waiting for is not in this release? Don't worry!
In addition to the news of this release, we have also been moving
forward with the next big projects.
With the New Year will come many more new features, including:

- New mobile app for Zak!
As you know, we have been working on the new Zak App for months.
Work is progressing well, very well.
It's not 100% completed yet, but we're well on our way, we're happy
with the results.
A first private beta with some first features will be published in the stores soon.
There are so many new features that we should dedicate a post just for it!

Stay tuned and happy holidays!

The WuBook Staff]]>
we have almost reached the end of another year and, along with the holidays,
comes some news.

The closeness to the high season doesn't allow us to make big changes so
as not to destabilize your work too much, so there will be a few improvements
and some new features.

Here is a list:

01. Direct login to Zak and WooDoo:
    - In the login form, you will be able to choose which service to land in with
a simple selection, without going through Wauth each time.

02. Stripe connect (Zak and Woodoo)
    - Stripe activated a new method to integrate payments: 'Stripe Connect'.
      This new method has been implemented on both Woodoo and Zak.
      The old method has been discontinued and will no longer be activatable,
      but those who are using it will still be able to continue guaranteeing their
      reservations.
      What are the advantages of stripe connect over the old method?
      You no longer need to share your API key with us, just go to the payment
      gateway configuration page, select stripe connect and start the integration
      process. You will then be redirected to the stripe page, which will ask you
      to log in. What happens now? Your account will be linked to ours, making
      payments easier.
      Direct debits to credit cards will benefit most of all.
      With stripe connect, you will no longer need to enable the feature
      "manage credit card data directly", which is getting more and more
      hidden and hard to enable.

03. Door codes (zak): the first step towards domotics...
    - In each reservation detail you will find an icon to assign a code to each
      room. Of course, we have also developed dedicated API keys to manage
      the codes from third-party apps.

04. Broom Paper (Zak)
    There are many new and improved features in broom paper, both in Zak and
     in the web app for the cleaner:

    - Automatic task confirmation: many of you asked for it and now we have
      implemented it. Along with the other options, you can now also choose to
      automate the confirmation of cleaning tasks. It will take place daily.

    - It is now possible to postpone or anticipate cleaning tasks in the zView.

    - Still within zView, another useful feature requested by some of you,
      is the possibility to reset confirmed tasks.

    - The cleaner, from his link, can now add notes to rooms with existing
       reservations. They will be visible in the reservation detail.

    - The cleaner's link will now become a web app: it will be possible to install it
      on your device and have it always available.

05. Split vat in the voucher (Zak):
    - In the voucher total amount, the value of VAT is separated and highlighted.

06. Feedback (Zak-Booking engine):
    - The feedback report was enhanced with the possibility of replying to each
      review. Replies will be displayed on Zak online reception and managed in
      the report section.

07. Kilyx report (Zak)
    The restaurant module report was enriched with additional information
    requested by you:
     - revenue of services charged to reservations
   - revenue of each food
   - revenue of service fees

08. Bank transfer as a guarantee method (Zak):
    - The bank transfer has been added to the methods for guaranteeing
      reservations. By entering your bank details, these will be shown in the
      final reservation step of the booking engine.

09. Filter by board in the reservation search (Zak):
    - You can also filter the search for a reservation by board.

10. Push notifications (Zak API):
    - Within the Zak settings, under 'Zak api' we have added
      the possibility of activating push notifications when specific events
      occur: check-in, check-out, new reservation and status change.

11. Vat scraping (Zak):
    - Automatic compilation of fiscal data by entering the vat number only.
      This works when issuing a new invoice, when recording customers'
      data, and inside agency/corporate pages.

12. Romanian (Zak booking engine) was added to the languages
      compatible with Zak and its Booking Engine.
      You can activate it in the booking engine settings.

In addition to these points, work was also done behind the scenes on
the channel manager OTAs (both in Zak and Woodoo) to update drivers,
new APIs and structural software improvements.

Towards the next release:

What you were waiting for is not in this release? Don't worry!
In addition to the news of this release, we have also been moving
forward with the next big projects.
With the New Year will come many more new features, including:

- New mobile app for Zak!
As you know, we have been working on the new Zak App for months.
Work is progressing well, very well.
It's not 100% completed yet, but we're well on our way, we're happy
with the results.
A first private beta with some first features will be published in the stores soon.
There are so many new features that we should dedicate a post just for it!

Stay tuned and happy holidays!

The WuBook Staff]]> <![CDATA[Switch to the new Booking Engine mandatory by 01/03/2024]]> https://en.wubook.net/forum/showthread.php?tid=658 Thu, 26 Oct 2023 14:11:38 +0000 lime]]> https://en.wubook.net/forum/showthread.php?tid=658
as you already know, since March we have released a new Booking Engine version, which
has been completely redesigned with the goal of increasing usability and conversion.

Until now, the use of the new version has been optional.
However, from 01/03/2024 the switch will be mandatory.

Therefore, we invite you to make the switch by yourself as soon as possible. It is very easy:

1. Access Zak at menu Sales > Online Reception and enable the specific button, as in the
picture:

.png

2023-10-26_16-09.png (Size: 214.31 KB / Downloads: 59)

Current configurations will automatically be transferred to the new Booking Engine.
You will also find a new section dedicated to Packages, if you are interested in using them
(click here for related documentation).

2. Once switched to the new version, remember to check on your website whether the
booking widget is displayed correctly. It should update automatically, except if you use
the iframe or simple link.
In case you do not see it, you will need to re-install it from the specific Zak section:
Sales > Online Reception > Widget and Sharing

3. The new version does not support the current Estimates section. You will need to use
the new "zCRM" package to send quotes to your customers and receive their requests
(click here for related documentation).

Please note that after 01/03/2024 the old version will be permanently removed and will
no longer be accessible. The new one will be enabled for everyone.

For any doubts or to receive support in the switch, contact our Support.

Thank you for your attention,

the WuBook Staff]]>
as you already know, since March we have released a new Booking Engine version, which
has been completely redesigned with the goal of increasing usability and conversion.

Until now, the use of the new version has been optional.
However, from 01/03/2024 the switch will be mandatory.

Therefore, we invite you to make the switch by yourself as soon as possible. It is very easy:

1. Access Zak at menu Sales > Online Reception and enable the specific button, as in the
picture:

.png

2023-10-26_16-09.png (Size: 214.31 KB / Downloads: 59)

Current configurations will automatically be transferred to the new Booking Engine.
You will also find a new section dedicated to Packages, if you are interested in using them
(click here for related documentation).

2. Once switched to the new version, remember to check on your website whether the
booking widget is displayed correctly. It should update automatically, except if you use
the iframe or simple link.
In case you do not see it, you will need to re-install it from the specific Zak section:
Sales > Online Reception > Widget and Sharing

3. The new version does not support the current Estimates section. You will need to use
the new "zCRM" package to send quotes to your customers and receive their requests
(click here for related documentation).

Please note that after 01/03/2024 the old version will be permanently removed and will
no longer be accessible. The new one will be enabled for everyone.

For any doubts or to receive support in the switch, contact our Support.

Thank you for your attention,

the WuBook Staff]]> <![CDATA[ZAK - NEW STATS RELEASE - September 26]]> https://en.wubook.net/forum/showthread.php?tid=655 Mon, 25 Sep 2023 09:21:08 +0000 ruby]]> https://en.wubook.net/forum/showthread.php?tid=655
we are finally about to release the new Statistics section.
The release will take place tomorrow, 26 September.

We wrote them from scratch: we have been working on them for several months to give you a tool with a completely new graphic interface,
an improved user experience, new data sets and KPIs, and a whole set of filters to build your own custom views.

The main new features and strengths are:

Daily data dashboard with customizable cards
Completely redesigned interface for a better experience
Concealed filter side panel
Possibility to save filter combinations and recall them with 1 click
Enhanced time search with analysis period and pick-up period
Vertical scrolling tables
Clear and intuitive graphs with dynamic datasets
Possibility to compare data in the past

Daily data dashboard with customizable cards
Completely redesigned interface for a better experience
Concealed filter side panel
Possibility to save filter combinations and recall them with 1 click
Enhanced time search with analysis period and pick-up period
Vertical scrolling tables
Clear and intuitive graphs with dynamic datasets
Possibility to compare data in the past

Of course, all data that are already in the current statistics page will also be available in the new one.

We will not give graphical spoilers or more detailed descriptions here: we think it is best to let you experience the new stats live.
But we look forward to your constructive feedback and any reports of inaccuracies that will certainly emerge with real life use, despite all our tests.

In addition to the stats, we will publish 2 other small improvements:

- Kylix restaurant module: we added the payment methods cheque and bank transfer
- Extras report: the list of extras will be sorted by name

Enjoy

--

WuBook Staff]]> <![CDATA[Midsummer micro release: ZYM upgrade]]> https://en.wubook.net/forum/showthread.php?tid=650 Mon, 31 Jul 2023 12:20:46 +0000 lime]]> https://en.wubook.net/forum/showthread.php?tid=650

we are planning a micro release, hoping that it will be significant for many of you.

The topic is the Zak Yield Manager (ZYM).

Since the Zym release, many people have asked us for some improvements
that we are happy to announce now. The limitations of Zym, in particular,
made it hard for those properties with a high price complexity.
Sorry for the delay!

What limitations are we talking about? What have we improved?

1. Multiple targets

Before this release, it was possible to define the rules for one target only or
for all targets. Example: a rule could be applied to one rate or, alternatively,
to all defined rates.

This limit has been overcome: it is now possible to define an arbitrary set
of rates as a target.

The same thing applies to products.

2. Rules editing

It is now possible to review and edit your rules, with no need to delete and
create them again, in case you want to make even a few small changes.

3. Copy rules

To simplify the initial setup, we have introduced the "Copy + Edit" feature.
So, if you need to define similar rules, you can create them starting from
an existing one, rather than creating them from scratch.

4. Interface

As often happens when we focus on a topic, we have improved the graphical
layout too.

Zym is a package that has been quite successful commercially. It has been
released for a year and, despite it is suitable for a limited target of properties,
it has already collected more than 100 activations.

So we thank you for your trust and for all the feedback you have provided us
about Zym.

Thank you everyone]]>

we are planning a micro release, hoping that it will be significant for many of you.

The topic is the Zak Yield Manager (ZYM).

Since the Zym release, many people have asked us for some improvements
that we are happy to announce now. The limitations of Zym, in particular,
made it hard for those properties with a high price complexity.
Sorry for the delay!

What limitations are we talking about? What have we improved?

1. Multiple targets

Before this release, it was possible to define the rules for one target only or
for all targets. Example: a rule could be applied to one rate or, alternatively,
to all defined rates.

This limit has been overcome: it is now possible to define an arbitrary set
of rates as a target.

The same thing applies to products.

2. Rules editing

It is now possible to review and edit your rules, with no need to delete and
create them again, in case you want to make even a few small changes.

3. Copy rules

To simplify the initial setup, we have introduced the "Copy + Edit" feature.
So, if you need to define similar rules, you can create them starting from
an existing one, rather than creating them from scratch.

4. Interface

As often happens when we focus on a topic, we have improved the graphical
layout too.

Zym is a package that has been quite successful commercially. It has been
released for a year and, despite it is suitable for a limited target of properties,
it has already collected more than 100 activations.

So we thank you for your trust and for all the feedback you have provided us
about Zym.

Thank you everyone]]>