Our Support is always with you!

Support always available 7/7

We are a dedicated team to support you in all your requests. We are here, always! Even on holidays! And we are ready to help you and answer all your questions. Come and discover our world and, once opened your account, you can contact us also from your WuBook Account. Reach us through: Email, Phone or Chat.

 

 

Our Customer Care all around the world

You can find WuBook all over the world, we are present in more than 90 countries and we speak more than 10 languages! Our Customer Care Teams are specialized and divided for different countries to offer the best assistance in native languages. Understanding your every need is our goal, responding with precision and expertise is our mission! We can't wait to meet you and start this experience with you.

What support will you receive?

Speed and Efficiency

We are very quick to respond to your requests. Solving in the shortest time but never leaving anything to chance is important to you!

Experience and Expertise

More than 10 years of experience have made us able to respond to all your requests. We are ready to give you the best assistance.

Kindness and hospitality

We are friendly and always with a smile! You feel right at home every time, even if our technological world may seem complicated.

Always there for you

Our team is active and available 7/7 and never let you alone! We're here and we'll reply to your requests including over weekends and holidays.

We take your suggestion

Please fell free to discuss with us about our software and share your tips and fresh ideas. We are ready to listen to you and your advice.

What type of client are you?

We are happy and we want happy customers! If you share our mood and you like to be part of our Community, please sit with us!

Chat

Are you in a hurry? If you need a quick but always excellent advice, rely on our chat: fast, accurate and always available. Start a conversation with one of our Account Manager and choose your language: English, Spanish, Italian, German and also French, Portuguese.

Schedule Call

Book a date with one of our Account Manager, choosing the most appropriated day and hour for your needs. You'll receive our assistance by phone on the day and at the time indicated by you and we will dedicate the time you need. Our availability is: Monday » Friday 9:30 » 18:30 (Rome Time Zone).

Call Asap

If you need immediate assistance, don't worry and request a phone call from one of our Account Managers. Our goal will be to get back to you as soon as possible to provide assistance and give you all the information you need. Our availability is: Monday " Friday 9:30 am " 6:30 pm (Rome time zone).

Email

Write us your request, writing us an email and if you have any attachment? No problem, attach the file in the email form and we will take care of you, your request and get back to you as soon as possible. Every month we receive over 3000 requests but we are always on the front line to give you the best assistance.

Our great strength are the numbers

12K

Hotels using WuBook

34M

Reservations managed

524

Partners

96

Countries

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