A cloud software to manage your accommodation

Although more advanced functionalities are sold as additional commercial packages, small properties or low demanding users can already have a complete PMS suite. Including:

Unlimited number of rooms and reservations
Define as many rooms you want. Insert how many reservations you want.

Unlimited Guests Archive
Save how many contacts you need.

Products and Rates
a modern, smart and easy way to define your prices. Depending on the board, cancellation policies and occupancy

Rates and Products Derivations
an advanced still easy way to simplify and speed up the administration of your prices and restrictions

Planner
Very modern, Tetris Powered! Probably one of the most powerful piece of technology inside Zak!

Smart detection
Zak will automatically detects many important events. Reservations which require a change of room. Expiring options, duplicated customers, problematic channel manager updates and so on. Grouping such information, for your comfortability, on your dashboard.

Payments
Register and manage payments

Multiple Currencies
Accept reservations and register payments in multiple currencies

Zak Team
To limit the usage of your team, depending on roles.

Online Checkin
Comfortably invite your customers to comfortably fill their personal data online, on demand. Having a more effective adminstration and faster checkins.

Estimates and Options
Build your customized offers for your customers.

Smart Dashboard
The Zak Dashboard proactively reminds you the most important tasks

Agencies and Corporates
manage your preferred partners

Mobile App
Control your business as and where you want

Overbooking Detection
Zak proactively detects your overbookings and it also offers a powerful tool to solve them: it will automatically compute the best way to reassign your rooms.

Rack
A simple daily perspective of your rooms

PCI Compliance
Maximum Security guaranteed. We are fully certified to manage personal identifying information and hot data, like credit cards. But, more than the certifiication itself, from alwyas we have a paranoic perspetive of security issues: our attention toward your (and your customers) security is maximum

The Zak Essentials Package provides easy, still advanced PMS functionalities. Including:

Communication Suite
Plan your communication with your customers, based on fully customizable templates in multiple languages.

Customer and Reservation Tagging
Assign custom attributes to your customers and reservations. You have this way many possibilities: remember important clients or problematic ones, for example.

Customer Merging Tool
It happens to have duplicated customers on your archive. We have established an algorithm to detect duplicated items and a dedicated user interface to manage them

Broom Paper
To plan, manage and supervise cleaning operations. It provides a calendar and allows you to specify the setup of your rooms for each reservations.

City Tax
City Tax management.

Meals Report
Plan your meal preparation with smart reports.

Main Courante
A well known and established international report allowing you to check the status your business

Extra Reports
To supervise your Extras. How much additional services are you selling?

Historical Rates Data
Zak will keep track of your prices for years. You will be able to access youre current prices in the future, having a dedicated archive. Info is precious. And we have in high consideration your informations.

Payment Gateways
To accept and manage online payments

Zak API
programmatically management of your zak resources with a modern, JSON-based, exchange data system

Stats
Very advanced statistics to read your business

The PII module is used to build and send institutional reports: for Police and Statistical institutions, for example. We are continously working to develop more drivers for multiple countries.

Currently supported countries:

ITALIA:

Alloggiati

Il driver supporta upload automatici. Supporta anche il Modello Appartamenti. Nel Modello Appartamenti il driver e' capace di rilevare automaticamente le configurazioni della polizia e permette in questo modo una facile configurazione

Istat

Il driver supporta tutte le regioni italiane a eccezione del Molise (se sei di questa regione, contattaci!). Puoi leggere di seguito le specifiche tecniche delle tecnologie fornite da ogni regione.

"Modello Hostels Supportato", significa che Zak ti permette di raggruppare camere: in questo modo, le camere Istat faranno capo a un set di camere di zak. Per "Custom Availability" si intende invece la possibilita' di modificare la disponibiltia' dichiarata sul portale Istat.

ESPAÑA:

Parte de viajeros:

Modulo conforme con para el envío de datos de huéspedes diario compatible con Mosso d'Esquadra, Ertzainza, Policía Nacional y Guardia Civil

INE:

Envío datos estadísticos compativle con Arce Hotel, Arce Apartamentos, IRIA, ISTAC

ANDORRA:

Compatibilitat per la generació i envio de ROAT

CHILE:

Generación y envío del modelo estadístico previsto por el INE

PORTUGAL:

Geração e conectividade com SEF (Serviço de Estrangeiros e Fronteiras)

CZECH REPUBLIC:

We comply with SLUZBA which is the local police report needed

The Zak Finance module allows you to issue all fiscal and non-fiscal documents. And to send them by email. Depending on the country, specific documents are supported. Generic documents include:

Invoices
Emit reservation invoices. Or custom and unrelated invoices. It is possible to emit multiple invoices for a single reservations. The system includes a smart detection of already invoiced units and clearly shows a resume for each reservation.

Customer Archive
Zak will remember the billing details of each customer. And you will be able to release an unlimited number of documents for each customer.

Credit Notes
Cancel your invoices with one click, emitting at the same time a credit note.

Proforma Invoices
To create and send proforma invoices to your customers

Receipts
Create receipts for your reservations: as for invoices, multiple receipts are supported. The system will provide you at any time the result to be invoiced.

Deposits
To issue a document when a payment is received (for example, a reservation guarantee)

Payments Views
Always keep under control the payments of your customers, including scheduled and uncovered bills. You can filter and export the results of a research

Payments Export
Export the list of your payments inside a comfortable CSV File.

Payments Schedule
Manage from a dedicated page your incoming payments. You can check the deadlines of scheduled payments. Marking them as paid is easy as a click.

Cashflow
Keep track of daily movements and daily balance on demand. You can also manage custom in/out payments.

Cash Closure
Manage your cash register closures and general ones. Record and print your cash register closure between team shifts.

Balance
Keep under control your unpaid reservations before the check out. Such notification will smartly appear on your dashboard, too

Documents Report
A complete list of your issued document. Specific financial report are available.

Maincourante
A well known perspetive of your hotel business

Depending on the country, more features and specific implementations are available. In details:

Italia

Fatturazione elettronica
Generazione file xml per l'invio automatico all'Agenzia delle Entrate. L'upload automatico tramite Wubook e' facile e possible. Non richiede costi aggiuntivi. In ogni caso compatibile per l'upload manuale o con programmi terzi.

Fatturazione in ciclo attivo e passivo
Emetti e ricevi le fatture elettroniche direttamente su Zak.

Conservazione sostitutiva
Presso provider certificato e sicuro. Anche nell'eventualita' in cui non vorrai piu' utilizzare Zak, l'archivio rimarra' correttamente accessibile

FatturaPA e Split Payments
Emetti fatture per la Pubblica Amministrazione. Split payment supportato.

Scontrini elettronici
Connessione diretta ad alcuni registratore telematici. Con un semplice click potrai emettere i nuovi Documenti Commerciali e inviare i Corrispettivi Telematici.

Accesso Commercialista
Accesso diretto, dedicato e privato per il tuo commercialista alle tue fatture elettroniche.

Argentina

Facturación electrónica
Emisión de facturas según tu régimen tributario a AFIP a través de provider certificado

Puntos de venta
Configuración de todos tus puntos de venta para la facturación electrónica

Acceso contable
Acceso directo, dedicado y privado para tu contable a tus facturas electrónicas

The Zak Online Reception allows you to implement a sales engine on your site. The booking engine is not only a point of sale. We have invested to produce a good communication layer, so that your customers will find on this module a very easy and reliable tool to contact you.

In fact, we believe institutional, well branded sites have a huge advantage against individual ones. This applies not only on the Tourism industry. For example, a big percentage of users will prefer to buy a smartphone on Amazon, more than on the sites of the official producer. That's because Amazon has a great and well trusted brand. As Booking.com.

From another point of view, individual sites have a great advantage: a direct contact. So, we strongly beleive your site will win against OTAs every time a customer will need a personal relation. This means communicating.

This is the reason why the Online Reception comes with a full support of well known social networks, like Facebook, WeChat, Whatsapp, Viber, Messenger and so on.

This is the reason why the Online Reception is not only a booking engine, but also an Estimate System: when your customers will leave a message, we will build an Estimate Request and it will be very easy to reply by sending an online link for the finalization of the reservation. Using a very rich Templating System to customize your communications.

Save your time. Instead to enter the extranet of your OTAs to keep you availability and your rates in sync, leave the task to our machines. Zak has a very modern and easy system to support multiple rates and every kind of restrictions (min stay, min stay arrival and so on). When an OTA is property connected and configured, your interventions against your inventory will be immediately sent to your OTAs. This will keep your inventory up to date everywhere. When you will receive a new reservation from your OTA, the reservation will be automatically integrated on your Zak Pms. Modifications and cancellations being supported, too. Each time a reservation will enter your system, the Channel Manager will automatically take care to balance your availability on your OTAs, this way optimizing your online sales and, at the same time, preventing overbookings.

Mini Site allows you to customize the website of your property in a few clicks.

Costumized images and contents with different templates

Direct reservations from your customers

No hosting or development costs

Natively connected with Zak PMS all-in-one

Integrable with all platform tools

Optimized for search engines (SEO)

Safe because it adheres to the highest security standards

Customizable with your domain

Multilingual

With Kylix, Zak's restaurant module, you can associate tables with your property’s rooms and also manage bookings from external customers.
You can create and configure different areas of your restaurant (bar, veranda, swimming pool) and assign a different digital menu to each one, or vary the distribution of tables based on reservations.
In addition, you will have the restaurant cash desk connected to the billing of the rooms, the possibility to create a free QR code menu and to set the priority of exit of the ordered dishes.

Zak Yield Manager is not a real human revenue manager, but it has a rich set of features that make it look like one!
In fact, this tool offers the possibility to automatically vary prices according to:
Date range
Days of the week
Rates and products
Availability ranges
Early bookings
Last minute
Sales speed.
ZYM will increase your revenue while you relax in your armchair.