08-06-2015, 12:30 AM
Dears WuBookers,
I must communicate that around 11:30 till 13:30 of the 5th August 2015, only for certain accounts of WuBook (it is not a general and massive issue) and only for certain reservations coming from Booking.com we had issues in integrating reservations, modifications and cancellations of reservations.
The issues is basically a delay on integration, from a minimum of few minutes to a maximum of 3 hours.
Unfortunately (sob!) the error has been caused internally. The good news is that this allow us to notify it, solve it and apologize for it.
For this reason, many many sorry for all the inconvenience. We are at disposal for any further clarification.
Warm regards
I must communicate that around 11:30 till 13:30 of the 5th August 2015, only for certain accounts of WuBook (it is not a general and massive issue) and only for certain reservations coming from Booking.com we had issues in integrating reservations, modifications and cancellations of reservations.
The issues is basically a delay on integration, from a minimum of few minutes to a maximum of 3 hours.
Unfortunately (sob!) the error has been caused internally. The good news is that this allow us to notify it, solve it and apologize for it.
For this reason, many many sorry for all the inconvenience. We are at disposal for any further clarification.
Warm regards