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by DG112 at 07-24-2021, 01:35 AM 2 comments
Hello,

We have done a lot of work to remove cookies, have a good SEO and optimize speed and load of our websites.

But we still have some sub-optimal setup with the Zak widget. It would be really good if the tech team could improve the underling tech of Zak widget.

Here is the liste of "problems". You can see tehm with any audit tool for performance.

1 - Defer/async javascript execution.


2 - Light the Font load and use WOFF2 instead of WOFF

3 - Specify "character set" for content-type in header for this resource



Thanks a lot. This will ensure we have a better speed/performance for web basics and then a better ranking on search engines/SEO.
by DG112 at 06-02-2021, 06:53 PM 1 comments
With the GPRD, we have to manage carefully all the cookies.

We already removed all cookies from our web site. And we have no cookie banner to manage and our users do not have to be hassle with that. This is really good.

But we have a problem with the Zak widget.

Just showing the widget seems to generate cookies without interaction with the widget (see screenshots).
No click on the widget, no intent to use it. Just showing the page.

Same thing for a local storage (see screenshot).

It seems there is no technical reason for your script to generate cookies before anyone clicks on the widget.

The consequence of this is that your users (us) have to take care and manage the cookies when our visitors do not click on the widget.
This is also detected by cookie analysis tools (see screenshot)

So I really do think that the cookies should be generated only when there is a click on the Zak widget.

We already have some web component who behave like that. So it is technically simple to do it, and should not be a problem for you.
Thanks for let us know what can be done as GPRD and cookie management is now a serious thing and we have to comply fully.
Thanks.
by DG112 at 03-19-2021, 12:12 PM 0 comments
Warning, there where some changes in the wubook script. It now use "static.wubook.net". So update your Content Security Policy (CSP) accordingly.

For wubook : Can you inform us when you change some site names for scripts ? My widget was blocked (since you change it) until I noticed it just right now. Thanks.
by DG112 at 10-16-2019, 09:09 PM 0 comments
Hello,

With PSD2 reglementation, we (as hotel) will need to be able to prove that customer was going thru strong customer authentication (SCA) in the reservation process.

If not, then when we will charge no-shows or advanced payment or late payment (without having customer using physically his credit card) all those transactions can be canceled or refused by the customer. It is legit. And will create a lot of problem for us as hotel.

So what did you prepared or changed in your processes (Woodoo and OTA's) to be ready for SCA in this new PSD2 rules ?

Thanks.
by JF036 at 08-31-2019, 09:34 PM 0 comments
When we are fully booked, I have more and more customer in high season who asks to leave their mail in case of a cancellation for the wished dates. Would it be complicated to integrate this feature?
The guests would enters his mail and date, then if there is a cancelation, he gets an automated mail with a link for direct booking.

Thanks for the response.
Jerome
by KS025 at 02-23-2019, 04:08 AM 0 comments
Dear all,

A good upgrade that would work great (at least to me) is to select at each discounts you create (promo codes, special offers etc) at which products you want to be included (the extras you may want to sell, the government tax, the room price).

Regards,
by JG Grace at 07-12-2018, 02:18 AM 1 comments
Having the following issue with the calendar drop down option with the Responsive Widget Online Reception.

The drop down calendar to select the dates for availability is showing up behind my sites text as well as anything else I put directly underneath it. Unsure where to put z-index code (css / js) so that this pops out in front / top of anything else.

Attached is screen capture of issue.

Thank you.
by ZK015 at 05-21-2018, 06:50 PM 0 comments
Hello,

I would need your help with Google adwords conversions. I am using google plugin and I have integrated google analytics and google adwords with wubook. So now I can see in GA in Event tracking the basic categories as:

WubookRequest
WubookOpen
WubookPreview
WubookNoavail
WubookReservation

But that's all. I can't see any conversions or I don't know where to find it.

Thank you for your help!
by PM014 at 11-29-2016, 07:19 PM 0 comments
Dear partners,

We have a request from Hotels about Packages.
Would it be possible to hide the section: "Availability" - days of the week and realise period of Packages?
For example transfer it to the link More info " or maybe remove completly.
Because hotels prefer to specify this info in Discription.


Regards,
by PM014 at 11-23-2016, 06:59 AM 1 comments
Dear partner,

Hotels ask to add new currency at the online-reception - UZS - Uzbekistani Som.
Will it possible?

Regards,
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