03-09-2016, 03:51 AM
Dear all,
we have registered an issue on the reservation fetching system today (March the 8th 2016) regarding the integration of reservations coming from booking.com.
The issue started at 16.15 and affected all the customers taht connect booking.com through our channel manager.
Booking.com confirmed the outage from their side.
Once they solved the issue, we have been able to integrate missing reservations during previous hours but we are not sure that 100% of them are correctly integrated.
Please help us finding any possible misalignement.
We are at your disposal and sorry for the inconvenient.
Warm regards
we have registered an issue on the reservation fetching system today (March the 8th 2016) regarding the integration of reservations coming from booking.com.
The issue started at 16.15 and affected all the customers taht connect booking.com through our channel manager.
Booking.com confirmed the outage from their side.
Once they solved the issue, we have been able to integrate missing reservations during previous hours but we are not sure that 100% of them are correctly integrated.
Please help us finding any possible misalignement.
We are at your disposal and sorry for the inconvenient.
Warm regards