01-07-2014, 03:54 AM
Hi Dave,
the way the occupancy filter works is this:
- I check availability and get all the results (the number of occupancy for each result is very clear beside the room type and each result)
- let's say we have 4 icons available in the filter (for 1, 2, 3 and 4 people) and the customer search for 3 people
- he will click on the 3 persons icon filter and get results only for those rooms with occupancy for 3 people. He is already searching after seeing all the results something that fits perfectly his needs. I feel logical that an offer for 4 people is also available for 3 of them..
- let's say that after checking the perfect availability he is not happy and wants to look for more than 3 persons occupancy. So, without clicking again the 3 people icon, he will click on the 4 people icon and results will include (without excluding previous results) new availabilities for 4 people then.
The occupancy filter, in my opinion, has a correct way of showing less and more profitable results to make easier the booking process for the potential customer.
Remember you can disable it with a simple click in reservation preferences.. :P
Anyway, if you feel the usability is wrong and/or you feel a common user won't understand it, how will you modify it?
the way the occupancy filter works is this:
- I check availability and get all the results (the number of occupancy for each result is very clear beside the room type and each result)
- let's say we have 4 icons available in the filter (for 1, 2, 3 and 4 people) and the customer search for 3 people
- he will click on the 3 persons icon filter and get results only for those rooms with occupancy for 3 people. He is already searching after seeing all the results something that fits perfectly his needs. I feel logical that an offer for 4 people is also available for 3 of them..
- let's say that after checking the perfect availability he is not happy and wants to look for more than 3 persons occupancy. So, without clicking again the 3 people icon, he will click on the 4 people icon and results will include (without excluding previous results) new availabilities for 4 people then.
The occupancy filter, in my opinion, has a correct way of showing less and more profitable results to make easier the booking process for the potential customer.
Remember you can disable it with a simple click in reservation preferences.. :P
Anyway, if you feel the usability is wrong and/or you feel a common user won't understand it, how will you modify it?