03-18-2020, 07:22 PM
After months of work we are happy to announce our new Online Documentation!
Have a look here ---> https://vimeo.com/398239666
WuBook Knowledge Base is the place where you can find answers to the most frequent questions about our products.
We have renewed the platform: modern, simple, easy to consult and even more interactive.
We have updated existing articles and added many more in different languages.
![[Image: attachment.php?aid=43]](https://en.wubook.net/forum/attachment.php?aid=43)
WuBook Knowledge Base has been designed following these guidelines:
Effective understanding
Right to the point, simple and clear texts. You can find only what you need. All relevant information at your fingertips.
Multimedia
We have introduced small videos (gif) to show you how to use the interface. A picture is worth a thousand words!
Regular updates
now a dedicated team takes care of the online documentation to keep up with the improvements of our software
Multilingual
At release, the new WuBook documentation is available in Italian(complete)/English/French/Spanish(partial).
Every day we insert new multilingual contents.
What changes with the new Knowledge Base?
Starting from the support request management system, we have created a consistent documentation.
You can get all the information you need, whenever you need them.
Before requesting assistance, click on the documentation link, you will surely find what you need!
![[Image: attachment.php?aid=39]](https://en.wubook.net/forum/attachment.php?aid=39)
In the image above you can display the help form page, the starting point for those who are looking for answers.
The new documentation contains the same "Useful links" and "Docs" links.
![[Image: attachment.php?aid=40]](https://en.wubook.net/forum/attachment.php?aid=40)
A "↳ Useful Link" will always take you to the software page mentioned in that specific step
A " ☞ Docs" link, refers to a page in the documentation concerning the topic you are dealing with.
In this way you'll get easily all the information you are looking for. And if you really need a practical example no problem, we inserted a lot of animated gifs inside the articles.
In a few seconds we explain the steps of a configuration as well as the use of a specific feature.
![[Image: attachment.php?aid=42]](https://en.wubook.net/forum/attachment.php?aid=42)
The new platform is fully compatible with mobile devices.
Smartphones and tablets are always with us and every moment is a good one to look for the answer you need!
![[Image: attachment.php?aid=41]](https://en.wubook.net/forum/attachment.php?aid=41)
Have a look here ---> https://vimeo.com/398239666
WuBook Knowledge Base is the place where you can find answers to the most frequent questions about our products.
We have renewed the platform: modern, simple, easy to consult and even more interactive.
We have updated existing articles and added many more in different languages.
WuBook Knowledge Base has been designed following these guidelines:
Effective understanding
Right to the point, simple and clear texts. You can find only what you need. All relevant information at your fingertips.
Multimedia
We have introduced small videos (gif) to show you how to use the interface. A picture is worth a thousand words!
Regular updates
now a dedicated team takes care of the online documentation to keep up with the improvements of our software
Multilingual
At release, the new WuBook documentation is available in Italian(complete)/English/French/Spanish(partial).
Every day we insert new multilingual contents.
What changes with the new Knowledge Base?
Starting from the support request management system, we have created a consistent documentation.
You can get all the information you need, whenever you need them.
Before requesting assistance, click on the documentation link, you will surely find what you need!
In the image above you can display the help form page, the starting point for those who are looking for answers.
The new documentation contains the same "Useful links" and "Docs" links.
A "↳ Useful Link" will always take you to the software page mentioned in that specific step
A " ☞ Docs" link, refers to a page in the documentation concerning the topic you are dealing with.
In this way you'll get easily all the information you are looking for. And if you really need a practical example no problem, we inserted a lot of animated gifs inside the articles.
In a few seconds we explain the steps of a configuration as well as the use of a specific feature.
The new platform is fully compatible with mobile devices.
Smartphones and tablets are always with us and every moment is a good one to look for the answer you need!