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Inconvenient WuBook voucher
03-31-2016, 02:16 AM
Post: #1
Inconvenient WuBook voucher
Hello!
I have issue about WuBook voucher for guests from Online Reception.
It looks ugly and uncomfortable.
look screenshot, please.

Field PRINT do not work. For which this field is needed?
Label "Reservation" need to remove on next line:
http://joxi.ru/a2X39yNuy5PZQm

Additional information is written in a different font:
http://joxi.ru/Q2Kp9dZf9JxzpA

Could you fix it and make voucher more beautiful?
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03-31-2016, 03:30 AM
Post: #2
RE: Inconvenient WuBook voucher
Hello.

thanks for your suggestion.
Meanwhile, would you mind to use the AuRevoir and do not use the automatic voucher?

That way, you can personalize the voucher as much as you want.

Regards

white
Blog en.wubook.net/blog
Web en.wubook.net
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03-31-2016, 06:16 PM
Post: #3
RE: Inconvenient WuBook voucher
But AuRevoir worth the extra money Undecided
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04-02-2016, 12:42 AM
Post: #4
RE: Inconvenient WuBook voucher
I know, but as this is a kin of personaliation you need, unless you want to wait until we hopefully can develop it, then you can use that (not free) service!

I think it is a good agreement no?

Regards

white
Blog en.wubook.net/blog
Web en.wubook.net
Zak en.zak.wubook.net
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04-05-2016, 05:42 PM
Post: #5
RE: Inconvenient WuBook voucher
Dear collegues!

Adding to earlier mentioned wishes:

We have a request from our client to make a confirmation voucher more pleasant and convenient, because now it repels hotels' guests.

The main problems are (see screenshots below)

http://joxi.ru/4Ak0Y79IMn39or
It will be better to remove the fields without information. E.g., not all the hotels have fax, but this field is shown on a voucher by default.

http://joxi.ru/L21paKdI6xdkZm
If you are switching off the adress field in the reservation settings (http://joxi.ru/VrwWwB9UK39Qnr), it is displayed as an empty field with an irrational comma before the city field
And if the field "remarks or requests" is empty, it is displayed on a voucher too.

And many hotels complies about diffirent fonts of a standard text and reservation remarks from custom messages. In addition, many hotels prefers to change dry standard text (both on confirmation and cancellation) on something more affable and more stimulating for their sales, which should be our main goal too.

A possibility to use Au Revoir does not replace default kind of vouchers, but just supplements it (and that may confuse hotels' guests, they may think that they have two bookings with two diffirent confirmation, e.g.), so it is not the way to solve this problem.
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04-07-2016, 04:49 AM
Post: #6
RE: Inconvenient WuBook voucher
(03-31-2016 03:30 AM)white Wrote:  Hello.

thanks for your suggestion.
Meanwhile, would you mind to use the AuRevoir and do not use the automatic voucher?

That way, you can personalize the voucher as much as you want.

Regards

Hello,
but what's the AuRevoir?
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04-07-2016, 07:50 AM
Post: #7
RE: Inconvenient WuBook voucher
Hello.

AuRevoir is a plugin, to automatize your email marketing. You can find more information here:

http://cs.wubook.net/hc/en-us/articles/2...-Au-Revoir

I think it is a useful tool for your business and hopefully we are also going to improve it soon Smile

If you have doubt about it, let me know.

Regards

white
Blog en.wubook.net/blog
Web en.wubook.net
Zak en.zak.wubook.net
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04-07-2016, 08:01 AM
Post: #8
RE: Inconvenient WuBook voucher
i think is it good tools, but how could we try it?
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04-07-2016, 10:38 AM
Post: #9
RE: Inconvenient WuBook voucher
Just install it from your extranet in Manage/Plugins section and configure one of the 4 message type. Then the first 5 emails are for free. After that you must buy coins..

I keep at disposal for an help for the configuration.

white
Blog en.wubook.net/blog
Web en.wubook.net
Zak en.zak.wubook.net
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06-14-2016, 11:53 PM
Post: #10
RE: Inconvenient WuBook voucher
(04-02-2016 12:42 AM)white Wrote:  I know, but as this is a kin of personaliation you need, unless you want to wait until we hopefully can develop it, then you can use that (not free) service!

I think it is a good agreement no?

Regards

Hello!

Could you plase let us know if it's possible to make changes in WuBook vaucher for hotels, which don't want to use Au Revoir plugin?

We got a lot of complaints.

Thank you!
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