Guest relations manager: who are they and what do they do?
Dear WuBookers, we often say that one of the keys to a hotel’s success is making every guest
Category: Tricks and Suggestions
Suggestions on how to manage an hotel, hostel, B&B, guesthouse or resort. Suggestions to increase reservations or tricks on how to take advantage of WuBook Technology
Guest satisfaction in hotels: how to create a satisfaction survey that works
Dear WuBookers, we know that guest satisfaction is essential. A happy customer is generally more likely to leave
Hotel pickup: what it is and why it’s important to monitor it
Dear WuBookers, setting room rates is one of the most delicate and important operations in the hotel business.
How Google is transforming the travel and hospitality industry
Dear WuBookers, in recent years, Google has carved out an increasingly prominent role within the tourism industry, offering
Cognitive biases: how to recognize them and how to exploit them for your hotel pricing?
Dear WuBookers, we hear more and more about cognitive biases in our daily lives. These are unconscious prejudices
Competitor analysis for hotels: a practical guide to doing it right
Dear WuBookers, competitor analyses are a fundamental activity for hotels and properties that want to remain competitive and
Hotel no-shows: how to best manage guests who don’t show up
Dear WuBookers, when we say “no show,” what do you think of? Most likely, the first thing that
Hotel night auditor: who is the night auditor in a hotel and what do they do?
Dear WuBookers, among the many roles in a hotel, there is also the night auditor. This is a
Non-hotel accommodations: what they are and all the different types
Dear WuBookers, the tourism market is characterized, among other things, by high competition: alongside traditional hotels, there are
Internet connection in hotels: how to provide it in all rooms
Dear WuBookers, today we’re talking about a very important aspect for hotel guests and, consequently, for hoteliers: the