07-30-2015, 10:26 PM
Dear all,
I confirm the issue is now solved and reservations have been integrated already. Anyway, I post here the official confirmation received by our collegues at Booking.com:
I want to thank all the involved perosns that helped us in solving this issues.
For any further incidence or inconvenient (reservations still not integrated or missin cc details) we keep at disposal.
Warm regards
I confirm the issue is now solved and reservations have been integrated already. Anyway, I post here the official confirmation received by our collegues at Booking.com:
Quote:Incident
On Wednesday, July 29th at 2:30PM CSET Booking.com experienced an issue with reservations delivery.
Background
XML providers were receiving an empty message when using a call to pull reservations, modifications or cancellations.
Resolution
The incident has been fixed as for 6:30PM CEST. All the messages will be re queued so that providers will be able to pull down all the transaction along with CC details.
I want to thank all the involved perosns that helped us in solving this issues.
For any further incidence or inconvenient (reservations still not integrated or missin cc details) we keep at disposal.
Warm regards