Dear WuBookers, If you’re a hotelier or property manager searching for the best hotel PMS for your business, you’re not alone. Many professionals in the hospitality industry are looking for the ideal property management system to simplify their daily operations and improve guest experiences.

Things to consider when evaluating a hotel PMS

Choosing the right PMS for your business may not be as easy as it seems. The technical jargon and the multitude of aspects to consider can confuse even the most experienced professionals.

However, there are some essential features that a good PMS must have in order to be truly useful to your property:

• Reservation management: availability, sales, and occupancy must be easy to monitor and update;
• Simplified check-in and check-out: reception work can also be lightened, for example, thanks to digitized procedures managed through the software;
• Operational control: checking and defining room maintenance and cleaning tasks is an integral part of the functionality required of a PMS;
• Automatic responses, such as email and text messages before and after the reservation, are an added bonus for both staff and customers;

Integration with other essential software, such as the booking engine and channel manager, to receive direct and indirect reservations in real time.

Apart from these basic features, it is also important to analyze what each software offers in order to weigh up its potential, costs, and possible upgrades.

The best PMS for hotels and B&Bs

Let’s not beat around the bush: in our opinion, the best PMS for hotels and B&Bs is Zak by WuBook, for several reasons. The first is that it is all-in-one, i.e. it is already integrated with all the main features necessary for hotel operations, such as automatic room allocation, housekeeping management, management of any institutional reports, automatic messages, and secure payments.

In addition, there are further integrations with native software developed by WuBook and therefore perfectly compatible with the PMS. These include Channel Manager, for distributing rooms on external channels, Booking Engine for direct sales, and restaurant management software, dedicated to orders and front-of-house staff.

This allows you to coordinate everything from a single interface, eliminating data duplication and optimizing operational flows.

And that’s not all: thanks to the Website Creation module, you can create your property’s website—in accordance with the main SEO positioning criteria—in just a few clicks, and it will already be connected to the Booking Engine. Meanwhile, the integrated Yield Manager allows you to set automatic rules for price, duration, advance payment, and sales rhythm, with a hierarchy that can be configured as desired. This allows you to take advantage of automation without losing control of your revenue.

Speaking of convenience: accessibility and usability are guaranteed, right? As a cloud solution, Zak can be easily accessed via the internet without the need for significant investment in hardware and specific equipment. What’s more, thanks to the Mobile App, you can access the PMS from any device. The user-friendly and intuitive interface makes it perfect even for those who are not familiar with online software but still want to have optimized and comprehensive control over their property.

9 More Top Choices for the Best Hotel PMS

Zak is the PMS we know best and the one we can vouch for in terms of efficiency and effectiveness. However, there are also other software programs that are worth knowing and comparing in order to make an informed and conscious choice.

1. Lodgify

Perfect for those who manage multiple short-term rental properties, Lodgify brings together the most repetitive tasks, such as checking reservations and communicating with guests and owners, in a single panel. There are no activation costs, but we recommend finding out about the most suitable subscription type, which varies depending on the number of properties managed.

2. 5stelle

Complete and customizable, 5stelle allows you to manage every aspect of your hotel business, from reservations to administration and performance reporting. You can request a free demo and customer support is available 24/7. However, the rates for hoteliers are not immediately visible and you need to contact the company to find out more.

3. Smoobu

Specializing in short-term rental management, Smoobu is ideal for vacation rentals, farmhouses, and B&Bs. The centralized dashboard with all the necessary features is a great advantage. However, be careful to choose the right pricing plan from the various options available.

4. Kross Booking

Hotels, tourist apartments, guesthouses: Kross Booking promises to meet the operational needs of all types of properties. And, indeed, it has no shortage of features, from a centralized planner to statistics and cleaning. However, compatibility with external software is somewhat limited.

5. Ericsoft

Flexibility is the strong point of this hotel PMS, which also offers various integrations, such as with the channel manager from the same software house. Prices vary depending on the features chosen – which could cause some confusion – and the interface is not always easy to use.

6. Octorate

Small and medium-sized businesses will not be disappointed by this PMS: practical and easy to use, it also offers native integration with booking engines and channel managers. Developed in Italy, it is not particularly widespread abroad.

7. Amenitiz

“It simplifies your life”: this is the motto of Amenitiz, a property management system designed for hotels, B&Bs, and vacation rentals.

A solution equipped with all the essential features, such as a booking and distribution engine. Great for those who want to start getting rid of the most cumbersome operations.

8. Slope

Slope is a powerful and attractively designed tool, also suitable for medium-large properties and hotel chains. Its strengths include multi-account access, a multi-property booking engine, and business intelligence-style reporting. Those with more limited needs may find it overly advanced.

9. Passepartout

Popular mainly in Italy, where it enjoys a good reputation, it offers stability, customization, and a good level of integration with other hotel management software. It is also available in a cloud version and can be tailored to the needs of the property. International companies may find it less suitable than other solutions designed for this particular type of business.

Choosing a hotel PMS is no small task: we hope this brief guide has been useful and if you would like to learn more about Zak, please contact us!